Privacy Manager, Billing (Hybrid - 3x a week in Secaucus, NJ)
About the position The Privacy Manager, Billing, will provide privacy compliance advice and support on all aspects of U.S. federal and state privacy laws and regulations, with a specialized focus on privacy considerations relating to billing. Knowledge of HIPAA/HITECH is required. The role requires independent analysis and resolution of billing privacy incidents and professional interaction with patients, clients, and regulators. The role will also be responsible for developing and delivering billing privacy training to internal stakeholders and will proactively drive continuous improvement initiatives in the billing privacy space. The ability to communicate effectively and collaborate across functions is essential to this role.
Responsibilities
- Independently investigate, analyze, and address billing privacy incidents, including root cause identification, remediation, HIPAA and/or state law risk assessments, and notifications to individuals and regulators in compliance with applicable privacy laws.
- Work collaboratively with the privacy and compliance teams to address day-to-day occurrences and incidents.
- Serve as the primary contact for patients and clients regarding billing privacy concerns/complaints.
- Manage the process of responding to individual rights requests pertaining to billing information, ensuring compliance with regulatory timelines.
- Work collaboratively with cross-functional business, compliance, and legal teams to ensure alignment between privacy laws and regulations and business imperatives, developing practical solutions related to billing.
- Perform trend analysis, develop relevant training, and implement solutions.
- Provide periodic reporting of incidents, breaches, resolutions, and trends to relevant stakeholders.
- Stay abreast of new privacy requirements and assess their impact on existing operations, particularly billing; modify policies and procedures accordingly and collaborate with business teams to promote alignment.
- Provide guidance on operationalizing business requirements in compliance with all applicable privacy laws.
- Assist in Privacy Office and Compliance Department with initiatives, projects, and other assignments as needed.
Requirements
- 7+ years in the healthcare industry with a background in HIPAA privacy and security issues and billing
- 5+ years addressing compliance regulations, state privacy laws and regulations, or other legal matters
- Experience with design, implementation, and maintenance of privacy compliance policies, procedures and programs
- Demonstrated ability to translate regulatory requirements into practical and actionable elements while supporting business strategy
- Experience providing guidance on the effective development and implementation of privacy controls
- Ability to work independently and collaboratively
- Training, facilitation and presentation skills, including the ability to draft training materials
- Detailed knowledge of Privacy regulations and policies and ability to explain and apply the policies to diverse fact patterns
- Knowledge of billing policies and processes
- Demonstrated leadership, multi-tasking, communication and project management skills
- Self-motivated and results-oriented
- Must be resourceful and creative with a roll-up your sleeves mentality
- Excellent interpersonal, presentation, and facilitation skills
- Proven ability to be able to communicate and collaborate cross functionally multiple cross-functional groups and diverse personalities
- Strong organizational and prioritization skills
- MS Office and other business applications, including Microsoft Excel and PowerPoint
- Bachelor’s Degree or equivalent experience
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
- and so much more!
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