Experienced Customer Service Credit Specialist 3 (New Accounts Servicing) – Hybrid Work Model – Meridian, ID

At arenaflex, we're committed to delivering exceptional customer experiences and driving business growth through innovative solutions. As a key member of our Operations – Services team, the Customer Service Credit Specialist 3 (New Accounts Servicing) will play a vital role in maintaining data quality, monitoring credit exposure, and adhering to overall credit policies. If you're passionate about delivering top-notch customer service and have a keen eye for detail, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a leading global financial services company that provides a wide range of financial products and services to individuals, corporations, and governments around the world. With a rich history dating back to the early 20th century, arenaflex has evolved into a modern, innovative organization that's committed to making a positive impact on the communities we serve. Our mission is to empower our customers to achieve their financial goals, while fostering a culture of inclusivity, diversity, and excellence.

Job Summary

As a Customer Service Credit Specialist 3 (New Accounts Servicing), you'll be responsible for capturing and recording data related to credit exposure, obligors, and facilities in relevant credit systems. You'll work closely with our Operations – Services team to ensure data quality, monitor credit exposure, and adhere to overall credit policies. This role requires strong analytical and problem-solving skills, as well as excellent communication and interpersonal skills.

Key Responsibilities

* Provide assistance to a variety of products and services, including new account servicing

• Assist on assignments of moderate complexity under general supervision
• Assist on a wide range of specialized administrative and technical tasks, including data entry and record-keeping
• Exchange moderately complex information with others, including customers, colleagues, and stakeholders
• Evaluate and select solutions to complete limited complexity assignments, while ensuring compliance with applicable laws, rules, and regulations
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding arenaflex, its clients, and assets

Essential Qualifications

* 1 year of relevant experience in a customer service or credit-related role

• Basic knowledge of the organization and its policies, including credit policies and procedures
• Demonstrated technical and administrative knowledge, including data entry and record-keeping skills
• Consistently demonstrates clear and concise written and verbal communication, as well as listening skills
• High School diploma or equivalent required; associate's or bachelor's degree preferred

Preferred Qualifications

* 2+ years of experience in a customer service or credit-related role

• Advanced knowledge of credit policies and procedures
• Experience with data analysis and reporting tools
• Certification in credit analysis or a related field

Skills and Competencies

* Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities and deadlines
• Strong attention to detail and accuracy
• Ability to learn and adapt to new systems and processes
• Strong teamwork and collaboration skills

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Service Credit Specialist 3 (New Accounts Servicing), you'll have access to a range of training and development opportunities, including:

• On-the-job training and mentorship
• Online training and certification programs
• Leadership development programs
• Networking opportunities with colleagues and industry professionals

Work Environment and Company Culture

arenaflex is proud to offer a dynamic and inclusive work environment that values diversity, equity, and inclusion. Our Meridian, ID location offers a range of amenities and benefits, including:

• Hybrid work model with flexible scheduling
• Collaborative and open workspace
• Access to state-of-the-art technology and tools
• Opportunities for professional growth and development
• Recognition and rewards for outstanding performance

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• Salary range: $38,480.00 - $50,770.00 per year
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Access to on-site fitness center and wellness programs

How to Apply

If you're passionate about delivering exceptional customer service and have a keen eye for detail, we encourage you to apply for this exciting opportunity. Please submit your resume and cover letter to [insert contact information]. We can't wait to hear from you! Apply Job! Apply for this job