Experienced Teller and Customer Service Representative – Community Banking and Financial Services

At arenaflex, we're passionate about delivering exceptional customer experiences and fostering a culture of community banking that truly makes a difference in the lives of our customers and employees alike. As a leading financial institution in New Hampshire, we're committed to providing top-notch banking services to businesses and consumers in the area. We're now seeking a highly motivated and customer-focused Teller and Customer Service Representative to join our team at our Woodsville branch.

About arenaflex

arenaflex is a community bank that has been serving the financial needs of our customers for years. We're dedicated to building strong relationships with our customers, employees, and the communities we serve. Our team is passionate about delivering exceptional customer experiences, and we're committed to providing a work environment that's inclusive, supportive, and empowering.

Job Summary

We're looking for a talented and customer-focused Teller and Customer Service Representative to join our team at our Woodsville branch. As a Teller and Customer Service Representative, you'll be responsible for providing exceptional customer service, processing customer transactions, and promoting arenaflex's products and services. If you're a team player with excellent communication skills and a passion for delivering exceptional customer experiences, we'd love to hear from you!

Key Responsibilities

As a Teller and Customer Service Representative, you'll be responsible for:

• Processing customer transactions, including deposits, withdrawals, and transfers
• Providing exceptional customer service and answering general questions
• Cross-selling arenaflex's products and services to customers
• Providing account services to customers, including account openings, closings, and maintenance
• Balancing cash drawers and ATMs
• Scanning teller transactions in preparation for electronic submission
• Maintaining accurate records and reports
• Participating in ongoing training and professional development to stay up-to-date on arenaflex's products and services

Requirements

To be successful in this role, you'll need:

• Excellent customer service skills, with a passion for delivering exceptional customer experiences
• Strong communication skills, with the ability to effectively communicate with customers and colleagues
• Ability to use and learn computer-based systems, including arenaflex's banking software
• Attention to detail, with a focus on accuracy and precision
• High school diploma or equivalent required; associate's or bachelor's degree preferred
• 1-2 years of customer service experience, preferably in a banking or financial services environment

Preferred Qualifications

* Experience working in a fast-paced, customer-focused environment

• Knowledge of banking products and services, including deposit accounts, loans, and investments
• Experience with cash handling and balancing
• Ability to work a flexible schedule, including evenings and weekends
• Bilingual or multilingual skills a plus

Benefits

As a valued member of our team, you'll enjoy a range of benefits, including:

• Competitive hourly rate of $16.85/hour
• Health, dental, and vision insurance
• Life and long-term disability insurance
• Paid time off and 11 paid holidays
• 401(k) retirement plan with company contribution
• Student loan and tuition assistance
• Cash incentives for meeting sales and performance targets
• Weekend shift differential

Career Growth Opportunities

At arenaflex, we're committed to helping our employees grow and develop their careers. We offer a range of training and professional development opportunities, including:

• Ongoing training and coaching to help you develop your skills and knowledge
• Opportunities for advancement to leadership roles and specialized positions
• Access to arenaflex's mentorship program, which pairs you with a experienced colleague who can provide guidance and support
• Participation in arenaflex's community outreach and volunteer programs, which provide opportunities to give back to the community and develop your leadership skills

Work Environment and Company Culture

At arenaflex, we're committed to creating a work environment that's inclusive, supportive, and empowering. We believe in fostering a culture of teamwork, collaboration, and open communication, and we're dedicated to providing a work environment that's safe, healthy, and respectful.

How to Apply

If you're a motivated and customer-focused individual with a passion for delivering exceptional customer experiences, we'd love to hear from you! Please submit your application, including your resume and a cover letter, to [insert contact information]. We can't wait to hear from you!

Equal Employment Opportunity

arenaflex is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds, and we're committed to providing a work environment that's inclusive, supportive, and empowering.

Contact Information

If you have any questions or would like to learn more about this opportunity, please don't hesitate to contact us at [insert contact information]. We look forward to hearing from you! Apply for this job