Experienced Data Entry Clerk – Remote Energy Services Administration

At arenaflex, we're dedicated to creating a positive impact in the lives of individuals and families in Fitchburg, MA. As a non-profit human services agency, we're passionate about fostering community growth, providing essential services, and promoting holistic well-being. Our dynamic team is united by a shared vision of making a lasting difference in the community.

Join Our Team

We're seeking an experienced Data Entry Clerk to join our team in a remote work arrangement. As a valued member of our team, you'll play a crucial role in maintaining organized and up-to-date digital files to support the day-to-day operations of our Energy Services Programs. If you're passionate about making a difference and have excellent administrative skills, we encourage you to apply.

Position Overview

As a Data Entry Clerk, you'll be responsible for maintaining accurate and up-to-date records in our Statewide Client Service Center, reflecting the current production pipeline. You'll also be responsible for monitoring emails, logging documents, and communications in our Monday.com platform. Additionally, you'll follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.

Essential Duties And Responsibilities

* Input and maintain updated client status records in the Statewide Client Service Center, reflecting the current production pipeline.

• Monitor emails, logging documents, and communications in the Monday.com platform upon receipt.
• Follow program guidelines for the use of all required database systems, including Monday.com, CMS, CSG eConservation, HEARTWAP, LIHEAP, In Demand, etc.
• Maintain organized digital and paper participant files in accordance with program guidelines, ensuring compliance with agency and funder requirements.
• Collaborate with program staff to support, enhance, and promote communication and consistency in the delivery of services.
• Assist with various clerical duties, such as filing, mailings, phone coverage, etc.
• Maintain availability for remote work, attending meetings, calls, responding to emails, and conducting regular duties as needed.
• Attend all required staff meetings, supervision, training, and contractual meetings.
• Participate in mandatory agency training and other relevant professional development activities.
• Ensure strict confidentiality is maintained in all aspects of the role.
• Perform related work as required.

Required Qualifications And Skills

* Associate degree or equivalent professional experience.

• Two years of experience in Human Service or a related field, or applicable work experience working with diverse individuals and families with low incomes.
• Additional appropriate education may be substituted for experience, or additional directly related experience may be substituted for education.
• Bilingual in Spanish preferred.

Why Join arenaflex?

* Comprehensive Health, Dental, FSA, and Vision Insurance to take care of your well-being.

• Generous Paid Time Off (PTO) to relax and recharge.
• Hybrid Work Opportunities that suit your lifestyle.
• Student Loan Forgiveness to ease your student loan burden.
• Tuition Remission to invest in your education.
• Employer-Sponsored Retirement to secure your future.
• Pet Insurance to ensure your furry friends receive the best care.
• Employee Discounts to access exclusive perks.

Work Environment and Company Culture

At arenaflex, we value your well-being and personal growth. Our dynamic team is united by a shared passion for making a lasting impact in the community. We offer a flexible work environment that suits your lifestyle, with opportunities for remote work and hybrid arrangements. Our team is committed to fostering a culture of inclusivity, respect, and open communication.

How to Apply

If you're passionate about making a difference and have excellent administrative skills, we encourage you to apply. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience.

Employment Type

Full-Time

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