Senior Quadient inspire Engineer
Job Taxonomy: Senior Software Engineer - 03460 Job Title: Senior Quadient Inspire Engineer Job Description: Position Overview Delta Dental of California is seeking a Senior Quadient Inspire Engineer with a strong IT and software engineering background to join our Customer Communications Management (CCM) team. This role focuses on customer communication generation, not just document creation. The candidate has deep, hands-on experience using the Quadient Inspire platform to generate and orchestrate multi-channel customer communications, including documents, emails, reports, and other outbound customer-facing outputs. This role supports high-volume, enterprise communications and requires experience delivering compliant, accessible, and production-grade outputs across multiple formats. This is a senior engineering role, not a template-only or design-focused position. Skills/Experience:
Key Responsibilities
- Architect, design, develop, and maintain enterprise-scale customer communication solutions using the Quadient Inspire platform
- Build and support multi-channel customer communications, including:
- Printed and digital documents
- Customer emails
- Reports and other system-generated outputs
- Generate and support outputs in multiple industry-standard formats, including: PDF and AFP
- Ensure all customer communications meet ADA accessibility and compliance requirements
- Implement data-driven, reusable communication components using Quadient Inspire modules:
- Inspire Designer
- Inspire Automation / Scalar
- Inspire Interactive
- Content Manager
- Approve Workflow
- Integrate Quadient Inspire with upstream and downstream systems using REST and SOAP APIs
- Partner with business and IT stakeholders to define communication requirements, delivery channels, and compliance needs
- Troubleshoot and resolve production issues related to data, formatting, rendering, accessibility, and performance
- Ensure customer communications comply with security, audit, regulatory, and quality standards
- Participate in SDLC activities including design reviews, testing, releases, and documentation
Required Skills: Required Qualifications (Must Have) Recruiting agencies should not submit candidates who do not meet ALL of the following: Quadient Inspire Certifications in the following modules: o Inspire Designer o Inspire Scalar o Inspire Interactive
- 5+ years of professional IT or software engineering experience
- 3+ years of hands-on Quadient Inspire experience in a production enterprise environment
- Proven experience building end-to-end document generation solutions, not just templates
- Strong understanding of data-driven document composition
- Solid programming experience in one or more of the following: Groovy Script, Java Script, Python.
- Experience working within enterprise IT environments with formal SDLC, QA, and release processes
Required Education
- Bachelors degree in Information Technology, Computer Science, Engineering, or a related technical field
- Equivalent combination of education and relevant experience may be considered only if Quadient Inspire expertise is strong
Desired Skills: Preferred / Strongly Desired Qualifications
- Experience supporting high-volume, customer-facing communications
- Experience with Customer Communications Management (CCM) platforms in regulated industries (insurance, healthcare, financial services)
- Experience with API-based integrations (REST and SOAP)
- Experience ensuring accessibility and compliance of customer communications (ADA, WCAG)
- Experience supporting multi-channel output strategies (print, email, digital delivery)
- SQL skills with experience querying and validating data from relational databases
- Experience participating in platform modernization or SaaS/cloud migration initiatives
Degree Requirements: Certification Requirements: The national base pay range at the end is a good-faith estimate of what Delta Dental may pay for new hires. Actual pay may vary based on Delta Dental's assessment of the candidate's knowledge, skills, abilities (KSAs), related experience, education, certifications, and ability to meet required minimum job qualifications. Other factors impacting pay include prevailing wages in the work location and internal equity. Pay Grade 22. $92500 - 200400 Job Type: Contract Pay: $50.00 - $55.00 per hour Application Question(s):
- This role is for W2
- Quadient Inspire Certifications : must have certification in either of the following modules
Inspire Designer Inspire Scalar Inspire Interactive Work Location: Remote Apply tot his job Apply To this Job