On-call Crisis Response Advocate- Up to 19 hours per week

About the position Being an On-call Crisis Response Advocate provides crisis intervention, emotional support, danger assessment, safety planning, shelter placement, and information and referral to domestic and sexual violence survivors through hospital accompaniment, 24-hour hotlines, and chat. Imagine a place where your talent can make a meaningful difference in people's lives. Working at Houston Area Women's center gives you a rewarding experience in which our diverse team of employees work together as part of the empowerment of a survivor's life and at the same time part of a much larger mission. We are committed to doing the work and challenging each other to be an organization in which everyone is respected and heard. Every day we continue to embed diversity, inclusion, belonging, and equity in everything we do as we provide service to survivors of domestic and sexual violence.

Responsibilities

• Provide hospital accompaniment, crisis intervention, emotional support, case management, information & referral, education, support, and advocacy to survivors of domestic and sexual violence at local hospitals and via nurse line as needed.
• Provide crisis intervention, emotional support, case management, information & referral, education, support, and advocacy to survivors of domestic and sexual violence via 24 crisis hotline and chat as needed while on standby for hospital visits.
• Conduct danger assessment and creates safety plans with survivors in high-risk cases.
• Communicate with on-call staff including Supervisors, Crisis Hotline/Chat Counselors, SANE nurses, law enforcement, and community partners.
• Coordinate shelter placement and emergency transportation of clients as needed with Hotline and Shelter team.
• Attend mandatory monthly meetings and training with Manager of Hospital Accompaniment & Crisis Intervention Services, All Department Staff Meetings and/or meet as assigned.
• Mandatory Reporting: report suspected and prior abuse/neglect to either Child Protective services or Adult Protective Service when appropriate.
• Maintain sufficient inventory at all times while on-shift of information packets and clothing for clients. Supplies provided by agency.
• Other duties/projects may be assigned. Should such duties become routine, the job description will be reviewed and revised.

Requirements

• Bachelor’s Degree in Social Science, Psychology, Counseling, Sociology, Social Work, Criminal Justice, or Public Health
• A minimum of one year of experience working with survivors of domestic and sexual violence, or social services setting working with vulnerable populations with clients from diverse backgrounds.
• Intermediate Proficiency within Microsoft Office, specifically Teams, Outlook, Excel, and Word.
• You have a valid Texas driver’s license with a good driving record; reliable transportation; ability to travel to off-site locations utilizing personal transportation

Nice-to-haves

• Bilingual in both English and Spanish, preferred.

Benefits

• Hourly Compensation: $17.02
• Additional Compensation: $10 per day for each day on-call
• Pay schedule semi-monthly
• Employee Assistance Program

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