Employee Benefits Account Manager (Health Insurance – B2B)
Industry: Insurance Title: Benefit Account Manager Location: Cypress, CA (Hybrid) | Remote available outside Southern CA Salary: $80K-$100K Position Summary: The Employee Benefits Account Manager is responsible for managing and servicing corporate health insurance programs for Japanese-affiliated companies. This role focuses on client relationship management, renewal coordination, and ongoing benefits administration support. The position is consultative and service-oriented, working closely with internal support teams to deliver high-quality solutions to assigned accounts. This is a growth-driven hire due to business expansion. Key Responsibilities:
- Manage a portfolio of corporate health insurance accounts (B2B)
- Serve as the primary point of contact for client companies regarding employee benefits
- Oversee renewals, plan changes, open enrollment, and carrier communications
- Coordinate with internal operations/support teams to execute deliverables
- Provide guidance on benefit structures and market trends
- Support Japanese-affiliated clients with culturally aligned service
- Maintain strong relationships with carriers and vendors
- Contribute to establishing and refining internal service standards
Qualifications:
- Approximately 5 years of experience in employee benefits or health insurance
- Experience with Japanese insurance brokers or benefits consulting firms strongly preferred
- Strong understanding of group health insurance plans and benefits administration
- Business-level English required
- Japanese language proficiency preferred
- Ability to independently manage client accounts and workload capacity
- Adaptable, collaborative, and aligned with company culture
- Comfortable building structure and standards in a growing environment
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