Salesforce Trainer (Nonprofit CRM Enablement)

Job Title: Salesforce Trainer (Nonprofit CRM Enablement) Location-Type: Fully Remote (Support EST hours) Start Date Is: ASAP Duration: (contract, perm, etc) 2-3+ Month part time contract (potential for extension)

Compensation

Range: 50-60$/hr W2 Benefits: Eligible for Health, Dental, Vision, 401K Must be authorized to work in the U.S. This position is not eligible for sponsorship . Job Description: We are seeking an experienced Salesforce Trainer to support a global nonprofit organization in onboarding 30–45 users to their existing CRM. This is a training and enablement-focused engagement centered on driving user adoption, not system configuration or development. This individual will lead discovery, design, and delivery of a structured Salesforce training program tailored to non-technical users across fundraising, partnerships, and advocacy teams. The role includes building role-based training materials, delivering live remote sessions, and supporting users through onboarding and post-training "hypercare.” Key responsibilities include:

• Conduct discovery sessions to understand user workflows and training needs
• Design and deliver role-based Salesforce trainings (full vs. limited license users)
• Create training materials including decks, guides, FAQs, and workflow documentation
• Lead interactive, scenario-based live training sessions (recorded for reuse)
• Provide post-training support via office hours and user Q&A
• Iterate on training approach based on feedback and adoption trends
• Collaborate with stakeholders across multiple global regions

Requirements:

• 5–8+ years of experience delivering Salesforce training and enablement
• Strong experience with Salesforce Nonprofit Success Pack or nonprofit CRM environments
• Proven ability to build and deliver training programs from scratch
• Experience training non-technical users and driving user adoption
• Strong communication and stakeholder management skills
• Experience working across global teams and time zones
• Ability to create structured documentation and reusable training assets

Nice to Have:

• Background in nonprofit, fundraising, or advocacy organizations
• Experience with Salesforce Chatter and knowledge base/LMS content creation
• Change management or user adoption strategy experience

Apply tot his job Apply To this Job