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Mortgage Loan Partner 2 - Pre-Approval Specialist

Work from home Full-time role Hiring

We are seeking a driven and detail-oriented Loan Partner 2 (LP2) to manage borrower prequalification, pre-approvals, and pipeline execution for a high-performing mortgage team! The LP2 plays a critical role in ensuring loans are structured properly, communicated clearly, and closed on time. This role works closely with the Loan Officer, borrowers, processors, underwriters, and third-party partners to maintain 95%+ on-time closings while delivering a concierge-level borrower and referral partner experience. Compensation: $50,000 - $70,000 yearly Responsibilities: 3+ Core Duties & Key Measurements Prequalify

  • Serve as an available resource for referral partners.
  • Engage in soft qualification conversations to help assess general borrower readiness and scenario viability.
  • Answer referral partner questions such as:

Bank statement borrower scenarios Recasting and general loan structure questions

  • Communicate effectively with all referral partners (Realtors, financial advisors, builders, and other partners) using clear, accurate, and compliant language.

Pre-Approve

  • Accurately pre-approve qualified borrowers
  • Prepare payment and scenario requests
  • Proactively engage pre-approved buyers
  • Communicate effectively with referral partners

Pipeline Management

  • Onboard all new contracts for rate lock consultation
  • Submit applications to processing for disclosures
  • Execute borrower updates, pre-closing, and funding calls
  • Ensure 95%+ of loans close on time
  • Resolve 95%+ of loan issues prior to LO escalation

Essential Duties of This Position Prequalify

  • Act as an available resource for referral partners when the Loan Officer is unavailable
  • Engage in soft qualification conversations to assess general borrower readiness and overall scenario viability
  • Communicate clearly, accurately, and compliantly with all referral partners, including Realtors, financial advisors, builders, and other strategic partners

Pre-Approve

  • Communicate approval terms clearly to borrowers
  • Issue supplemental pre-approval documentation
  • Notify Realtors immediately after issuing approvals
  • Expedite rush pre-approval requests
  • Flag red flags to the LO
  • Dedicate weekly time to proactive pre-approval outreach

Pipeline

  • Perform daily pipeline “gauge checks”
  • Attend pipeline meetings and milestone reviews
  • Deliver consistent borrower and Realtor updates
  • Review Closing Disclosures for accuracy
  • Conduct pre-closing and congratulatory funding calls
  • Provide post-closing support and urgent after-hours assistance

Additional Role Expectations

  • Maintain high professionalism in all written and verbal communication
  • Act as a concierge between borrowers and business partners
  • Consistently exceed borrower and referral partner expectations

Qualifications:

  • Active NMLS license required
  • Minimum 5 years of mortgage loan officer assistant, processing, underwriting, or origination experience
  • Proficient in DU/DO, LP, and investor guidelines
  • Experience with major LOS platforms
  • Strong verbal and written communication skills
  • Excellent organization, prioritization, and time management
  • Ability to collaborate across departments
  • Completion of regulatory and compliance training

About Company At Fairway Independent Mortgage Corporation, customer service is a way of life. Our goal is to act as a trusted mortgage advisor, providing highly personalized service and helping you through every step of the loan process — from application to closing and beyond. We strongly believe the way we do things is just as important as what we do. Every team member is guided by our core values, which define how we best serve our customers, team members, and local communities. We strive to make our team members and customers feel like a part of the Fairway family while providing exceptional customer service, speed, and support by being kind, humble, and giving 100% every day. Fairway Home Mortgage is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, age, or any other protected characteristic under applicable law. Apply tot his job Apply To this Job

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