Bilingual Collections Specialist-Work from Home-Texas State
Pay: $16.00 per hour Job description: Pay: From $16.00 per hour Job description: iQor is seeking experienced Bilingual Call Center Representatives for the collection’s team. Qualified applicants will have astable work history in collections. Work from Home Work-From-Home Internet Requirements: To be successful in this remote position, you must have: · A wired high-speed internet connection with a minimum speed of: o Download: 25 Mbps o Upload: 10 Mbps · A wired Ethernet connection (Wi-Fi not supported for production work) · A quiet, private, and distraction-free workspace · Ability to use a headset and softphone or VOIP system · Equipment will be provided Job Perks
- Monthly Bonuses
- Quarterly reviews and raises based upon performance
- Career Development and Management Training
- Travel and Entertainment Discounts
- Comfortable work environment – no standing for long hours
Other Benefits
- Full health benefits after 45 days
- Paid time off after 90 days
- 401K
- Tuition reimbursement
- Referral Incentive Program
Responsibilities
- Answer inbound calls and greet customers with energy and enthusiasm.
- Place outbound calls and collect on past due balances.
- Understand and strive to meet or exceed call center metrics while providing excellent and consistent customer service.
- Meet department productivity and quality standards.
- Communicate and follow instructions for one call customer resolution.
Requirements
- Experience in collections required.
- Fluent in English and Spanish.
- Must have ability to work independently and in a team environment.
- Problem solving skills.
- Ability to maintain accuracy and production standards.
- Physical attendance is key to success and necessary to meet objectives.
Job Type: Full-time
- Dental insurance
- Health insurance
- Paid time off
- Paid training
- Vision insurance
- Work from home
Work Location: Remote Pay: From $16.00 per hour Benefits:
- Paid sick time
- Paid time off
- Paid training
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