Collections Clerk
Job Description:
- Responsible for assisting with all functions associated with billing and third-party payers
- Must be an effective communicator who can express himself/herself on a daily basis in a professional manner both verbally and in writing
- Proactive professional who can identify collection trends and solve them in a timely manner
- Identifies delinquent accounts, aging period and payment sources, and performs collection actions including contacting patients by telephone and resubmitting claims to the appropriate payer
- Evaluates patient financial status and establishes contract payment plans
- Keeps informed on all current Medicare, Medicaid, and third-party payer regulations and requirements
- Informs management and other staff members of changes and keeps documentation current and accessible
- Successfully reduces days in A/R and meets assigned goals
- Responds to overflow Customer Service incoming patient phone calls
- Other assigned duties as required
Requirements:
- High School Diploma or Equivalent
- 2 years of medical collections experience preferred
- Experience with medical practice billing software necessary
- Good verbal and written communication skills
- Knowledge of computers with experience in windows-based systems and Microsoft Office
- Knowledge of CPT and ICD-10 coding and electronic billing necessary
- Ability to communicate effectively with center management, center staff, patients, their families, the physicians and their staff
- Ability to read, write and speak the English language
- Ability to handle frequent interruptions that result in having to re-evaluate priorities
- Proficient in medical terminology
- Detail oriented
Benefits:
- Comprehensive health, dental, and vision insurance
- Health Savings Account with an employer contribution
- Life Insurance
- PTO
- 401(k) retirement plan with a company match
- And more!
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