Accounts Receivable Intern

About the position Well, hello there Castify (Creators of Screencastify) is a leading technology company dedicated to improving communication and learning outcomes with video. We have established ourselves as a leader in the K-12 education sector in the United States and we are critical in helping scale a teacher and improve student outcomes. We are also actively expanding into new and exciting markets outside of K-12 including bringing our tested solution into companies and organizations. Castify is used by over 15M people today and is seeking a dynamic and results-oriented Accounts Receivable Intern to join our Squad! About this role As the Accounts Receivable Intern, you will assist with the billing and collections process, ensuring that customer invoices are accurate, timely, and processed efficiently. You will also work closely with customers to resolve any billing issues and support the collections process to ensure timely payments from customers. This is a great opportunity to gain hands-on accounting experience in a fast-paced start-up environment.

Responsibilities

• Assist the current AR team with the billing process, including generating and issuing invoices and credit memo.
• Ensure that invoices are accurate and comply with customer contracts.
• Resolve billing issues, working closely with customers to resolve any discrepancies or disputes.
• Manage the collections process, including tracking payment statuses and communicating with customers regarding overdue payments.
• Collaborate with other departments to ensure accurate billing and collections data.
• Analyze billing and collections data to identify trends, and make recommendations to improve processes and increase efficiency.
• Maintain client and subscription records in our billing system, Chargebee.

Requirements

• Are currently pursuing a degree in Accounting, Finance, Business, or a related field.
• Bring business-related or customer-facing experience (preferred but not required).
• Demonstrate strong attention to detail, accuracy and organized time-management skills.
• Possess a strong work ethic and high level of reliability.
• Have excellent communication and customer service skills.
• Can work independently and as part of a team in a fast-paced environment.
• Have strong analytical and problem-solving skills.
• Are proficient in Microsoft Excel/Google Sheet.
• Have familiarity with Salesforce, Chargebee or other SaaS subscription software (preferred but not required).

Nice-to-haves

• Bring business-related or customer-facing experience (preferred but not required).
• Have familiarity with Salesforce, Chargebee or other SaaS subscription software (preferred but not required).

Benefits

• At Screencastify, we foster an inclusive, supportive, fun, and challenging team environment.
• We value having a team that is made up of a diverse set of backgrounds and respect the healthy expression of diverse opinions.
• We embrace experimentation and the examination of all kinds of ideas through reasoning and testing.
• Screencastify is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status or any other characteristic protected by federal, state or local law.

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