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Orders Analyst

Work from home Full-time role Hiring

Job Description:

  • Oversee design, implementation, and maintenance of clinical applications within Cerner (MedConnect).
  • Support Orders and PowerForms across service lines including Case Management, Cardiology, Neurology, Vascular, Respiratory, Rehab, Nutrition, and Behavioral Health.
  • Lead requirements gathering, system design, testing, implementation, and optimization activities.
  • Monitor application performance, system utilization, and recommend improvements or upgrades.
  • Coordinate and execute system testing including unit, integration, and volume testing.
  • Develop and maintain test plans and validate system performance.
  • Manage vendor relationships and coordinate vendor resources for system enhancements and upgrades.
  • Develop and maintain user documentation, support materials, and training content.
  • Design and deliver training and support end users in application functionality.
  • Develop ad hoc and standard reports; assist users with reporting tools and data analysis.
  • Analyze current workflows and redesign business processes to improve efficiency and effectiveness.
  • Manage application databases, including data integrity, file management, and system performance.
  • Lead troubleshooting efforts, root cause analysis, and resolution of application issues.
  • Manage projects, including work plans, timelines, resource planning, and documentation per PMO standards.
  • Coordinate across IT teams, clinical departments, and stakeholders to ensure successful system integration and operations.
  • Provide mentorship and support onboarding of new team members.
  • Participate in on-call support rotation as needed.

Requirements:

  • Bachelor’s degree in Computer Science or equivalent combination of education and technical experience required.
  • 6+ years of technical experience, preferably in a healthcare or business environment.
  • Experience in systems analysis, application support, project management, and vendor coordination.
  • Strong knowledge of Cerner (MedConnect) applications, particularly Orders and PowerForms preferred.
  • Experience supporting clinical workflows across multiple specialties.
  • Strong analytical and problem-solving skills.
  • Proficiency with desktop applications, reporting tools, and project management tools.
  • Excellent communication and interpersonal skills.
  • Understanding of healthcare information systems and their impact on clinical and operational workflows.
  • Experience with networking and hardware concepts preferred.

Benefits:

  • Health
  • Dental
  • Vision
  • 401k
  • Great culture/working environment

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