SPANISH customer service
Customer service in SPANISH - 8 hours/day work I am in need of a freelancer to provide phone support for my customer service needs in SPANISH. 5 days a week - 1 of them has to be a weekend day. Important: We're a contact center, we provide this task to a client of ours. Skills and Experience: - General customer service skills are sufficient; industry-specific knowledge is not required. - The freelancer should be fluent in SPANISH and have excellent communication skills. - Previous experience in customer service is desired. - The freelancer should be able to handle phone inquiries and provide assistance to customers. - The expected workload is 8 hours/day, 5 days a week - 1 of them has to be a weekend day. Important: Full-time job: every work day, between 9 am and 7 pm SPAIN TIME, you’d have to:
- Call the customers who ordered something from our client's webshop to validate the shipping address and offer them cross-sell and upsell options.
- Call those who didn’t pick up the day before
- If the customer has any questions regarding his/her order, then you can look it up in the client’s system to provide proper information.
It can be done in a home office. We provide a dialer for the calls. Apply tot his job Apply To this Job