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(1099 Contract) Nonprofit Salesforce Consultant: Business Analyst

Work from home Full-time role Hiring

Description:

  • Provide Salesforce system administration, design, and optimization services within managed service contract standards and SLAs.
  • Educate, guide, and empower nonprofit clients on system use and ownership.
  • Plan activities from requirements gathering through solution design using project management tools and delivery methodologies.
  • Design and implement Salesforce solutions that align with client business processes and system needs.
  • Facilitate client needs assessment through user story collection, grooming, and prioritization.
  • Configure Salesforce using declarative tools such as custom fields, objects, layouts, views, reports, dashboards, and automation.
  • Support validation testing and user acceptance testing.
  • Maintain data integrity, hygiene, and security across client systems.
  • Create documentation that helps clients understand and manage their Salesforce systems.
  • Select and implement third-party applications as needed, and lead data mapping efforts during design and implementation.
  • Mentor junior consultants and new hires on project work.
  • Assist Sales and Services teams with implementation estimates and identify new client opportunities.

Requirements:

  • 1–6 years of experience as a Business Analyst or Salesforce Consultant.
  • Hands-on experience with Salesforce implementations.
  • Experience with Experience Cloud and/or Agentforce Nonprofit/NPC preferred.
  • Current working knowledge of recent Salesforce for Nonprofits releases and roadmap.
  • Ability to solve automation requirements using Flow.
  • Excellent verbal and written communication skills, including the ability to explain technical concepts to non-technical audiences.
  • Ability to manage multiple project assignments at the same time.
  • Creative and analytical problem-solving mindset with a focus on customer needs.
  • Understanding of nonprofit business processes and complexities.
  • Salesforce certifications such as Experience Cloud, Agentforce Nonprofit, and/or Agentforce Specialist preferred.
  • Previous experience as a Salesforce for Nonprofit consultant preferred.
  • Experience managing projects or participating in technical and cross-functional projects preferred.

Benefits:

  • Part-time 1099 contract position.
  • Remote work arrangement.
  • Opportunity to work with nonprofit and progressive organizations on mission-driven technology projects.
  • Work on a team committed to professional mentorship and client empowerment.

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