Experienced Customer Service Representative – Sundays Required at arenaflex

Are you a people person with a passion for delivering exceptional customer experiences? Do you thrive in fast-paced environments where no two days are ever the same? If so, we invite you to join the arenaflex team as a Customer Service Representative, working Sundays and making a real difference in the lives of our customers. At arenaflex, we're more than just a company – we're a community of like-minded individuals who share a common goal: to provide unparalleled service and support to our customers. As a Customer Service Representative, you'll be the face of our company, working closely with customers to resolve their queries, address their concerns, and provide them with the help they need to navigate their journeys.

About arenaflex

arenaflex is a leading provider of innovative solutions for the modern mover. Since our inception in 1945, we've been dedicated to serving do-it-yourself movers and their households with a range of products and services designed to make their lives easier. From our iconic orange trailers to our cutting-edge technology, we're committed to delivering exceptional value and service to our customers.

Job Summary

As a Customer Service Representative at arenaflex, you'll play a critical role in ensuring that our customers receive the highest level of service and support. Your primary responsibilities will include:

• Assisting customers inside and outside our centers with arenaflex products and services
• Using smartphone-based U-Scan technology to manage rentals and inventory
• Moving and hooking up arenaflex trucks and trailers
• Cleaning and inspecting equipment on the lot, including checking fluid levels
• Answering questions and educating customers regarding products and services
• Preparing rental invoices and accepting equipment returned from rental
• Installing hitches and trailer wiring
• Filling propane (certification offered through arenaflex upon employment)
• Driving a forklift (certification offered through arenaflex upon employment)
• Participating in ongoing continuous arenaflex education through arenaflex University

Minimum Qualifications

To be considered for this role, you'll need to possess the following qualifications:

• Valid driver's license and ability to maintain a good driving record
• High school diploma or equivalent
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment with multiple priorities
• Physical ability to lift, push, and pull equipment weighing up to 50 pounds

Work Environment

As a Customer Service Representative at arenaflex, you'll work in a dynamic and supportive environment that's committed to your growth and development. You'll be required to work Sundays, and you'll be exposed to moderate risks or discomforts that require special safety precautions, such as working around moving parts or machines, fumes or irritant chemicals. You may be required to use protective clothing or gear such as masks, goggles, gloves, or shields.

Physical Demands

The work requires some physical exertion, including long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights, and moving equipment weighing up to 50 pounds assisted or unassisted.

Benefits and Perks

As an arenaflex team member, you'll enjoy a range of benefits and perks, including:

• Career stability and opportunities for advancement
• Mindset App Reimbursement
• Gym Reimbursement Program
• Health insurance & Prescription plans, if eligible
• Paid holidays, vacation, and sick days, if eligible
• Life insurance
• MetLaw Legal program
• MetLife auto and home insurance
• Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• 24-hour physician available for kids
• Dental & Vision Plans
• Business travel insurance
• You Matter EAP
• LifeLock Identity Theft Protection
• Critical Illness/Group Accident Insurance
• Dave Ramsey's SmartDollar Program

Why Join arenaflex?

At arenaflex, we're committed to creating a culture of health and wellness. We believe in investing in our team members and providing them with the tools and resources they need to succeed. We're an equal opportunity employer, and we're dedicated to creating a workplace that's inclusive and supportive of all individuals.

How to Apply

If you're a motivated and customer-focused individual who's passionate about delivering exceptional service, we invite you to apply for this exciting opportunity. Please visit our website to learn more about our application process and to submit your application.

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