ServiceNow Sourcing & Procurement Operations (SPO) Consultant
Role Title: ServiceNow Sourcing & Procurement Operations (SPO) Consultant Location: USA and LATAM (Remote) Job Description:
Overview
We are implementing the ServiceNow Sourcing and Procurement Operations (SPO) module and are seeking an experienced ServiceNow consultant to support the design and implementation. While an implementation partner will perform the configuration and build, this role will act as an internal advisor and subject matter expert, ensuring the solution design aligns with business needs, ServiceNow best practices, and long-term platform strategy. The consultant will work closely with internal stakeholders, procurement teams, and the implementation partner to guide design decisions and ensure successful knowledge transfer.
Required Qualifications
- Strong experience with the ServiceNow platform
- Hands-on experience implementing ServiceNow Sourcing and Procurement Operations (SPO)
- Experience in design and architecture for the ServiceNow Sourcing & Procurement Operations (SPO) implementation.
- Extensive Knowledge and Experience in designing, Implementation, Integration Service Now Modules, ITSM, CSM & FSO.
- Configure and validate SPO workflows, PSM data model, Flow Designer flows, approvals, and automation aligned with procurement lifecycle processes.
- Define and review integration architecture between ServiceNow SPO and external systems
- Experience working with ServiceNow implementation partners
- Understanding of procurement and sourcing processes
- Ability to review solution architecture and technical designs
Preferred Qualifications
ServiceNow certifications such as:
- Certified System Administrator (CSA)
- Certified Implementation Specialist
Experience with related ServiceNow modules such as:
- Vendor Risk Management
- Contract Management
- Supplier Lifecycle Management
- Experience in enterprise procurement transformation projects
Key Responsibilities
Solution Design & Architecture
- Provide subject matter expertise on ServiceNow Sourcing and Procurement Operations
- Review and validate solution design proposed by the implementation partner
- Ensure alignment with ServiceNow best practices and platform architecture
- Identify risks and recommend improvements
Business Process Alignment
- Work with procurement and business stakeholders to define requirements
- Map procurement processes to ServiceNow capabilities
- Support the design of sourcing, vendor management, and procurement workflows
Implementation Oversight
- Participate in design workshops and sprint reviews
- Review configurations, workflows, and integrations
- Ensure the implementation partner follows agreed architecture and standards
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