Experienced Pharmacy Technician – Data Entry, Customer Service (On-Site/Overnight) at arenaflex

Are you passionate about delivering exceptional customer service and making a meaningful impact in the healthcare industry? Do you thrive in a fast-paced environment where no two days are the same? If so, we invite you to join our arenaflex team as an Experienced Pharmacy Technician – Data Entry, Customer Service (On-Site/Overnight). As a valued member of our team, you will play a critical role in ensuring the smooth operation of our closed-door pharmacy, providing top-notch customer service, and collaborating with our pharmacists to deliver accurate and timely medication dispensing.

About arenaflex

At arenaflex, we are dedicated to revolutionizing the healthcare industry by providing innovative solutions that make healthcare more personal, convenient, and affordable. Our mission is to empower our employees to make a difference in the lives of our patients and customers, and we are committed to fostering a supportive and inclusive work environment that encourages growth, learning, and collaboration.

Job Summary

As an Experienced Pharmacy Technician – Data Entry, Customer Service (On-Site/Overnight), you will be responsible for performing order entry tasks, collaborating with our pharmacists to ensure accuracy, and providing exceptional customer service to our patients and customers. You will also be responsible for triaging customer service requests, calculating and verifying correct dosages, and maintaining accurate customer records.

Day in the Life

As a member of our front-end team, you will be working in a fast-paced environment where no two days are the same. Your day will be filled with a variety of tasks, including:

• Performing order entry tasks and collaborating with our pharmacists to ensure accuracy
• Providing exceptional customer service to our patients and customers
• Triaging customer service requests by department, urgency, and information/response required
• Calculating and/or verifying correct dosages based on prescriptions
• Assisting in reviewing narcotic Rx's in a timely manner
• Providing dispensing pharmacists with information regarding allergies and drug interactions, therapeutic duplications, and other items that the computer flags
• Creating and maintaining accurate customer records

The Team and Rewarding Benefits

As a member of our arenaflex team, you will be part of a supportive and innovative team environment that is focused on delivering exceptional customer service and making a meaningful impact in the healthcare industry. Our team is committed to our mission and values, and we are dedicated to fostering a culture of inclusivity, respect, and collaboration. In addition to a competitive salary and comprehensive benefits package, we offer a range of rewards and benefits, including:

• Competitive pay and comprehensive benefits
• Paid training, tuition support, and cross-training opportunities
• FREE business, leadership, and development courses
• Employee discount programs
• Affordable back-up child and elder care
• Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if work is 30+hours per week)
• And more!

Required Qualifications

To be considered for this role, you must possess the following qualifications:

• Certification/licensed/registered pharmacy technician or as required by state law
• One (1) or more years of experience as a pharmacy technician or working in a call center

Preferred Qualifications

While not required, we prefer candidates with the following qualifications:

• Prior experience in the long-term care industry
• PTCB National Certification
• Education: Verifiable High School Diploma or GED

Skills and Competencies

To succeed in this role, you must possess the following skills and competencies:

• Excellent customer service skills
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Attention to detail and accuracy
• Ability to multitask and prioritize tasks
• Strong problem-solving and analytical skills
• Ability to work collaboratively as part of a team

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to fostering a culture of growth, learning, and development. We offer a range of opportunities for career advancement, including:

• Paid training and tuition support
• Cross-training opportunities
• FREE business, leadership, and development courses
• Mentorship and coaching programs
• Opportunities for advancement and promotion

Work Environment and Company Culture

Our arenaflex team is dedicated to creating a supportive and inclusive work environment that encourages growth, learning, and collaboration. We are committed to fostering a culture of respect, inclusivity, and diversity, and we are dedicated to making a meaningful impact in the lives of our patients and customers.

Compensation, Perks, and Benefits

We offer a competitive salary and comprehensive benefits package, including:

• Competitive pay and comprehensive benefits
• Paid training, tuition support, and cross-training opportunities
• FREE business, leadership, and development courses
• Employee discount programs
• Affordable back-up child and elder care
• Up to $10,000 reimbursement for expenses to build a family: adoption, surrogacy, doula service (if work is 30+hours per week)
• And more!

Conclusion

If you are passionate about delivering exceptional customer service and making a meaningful impact in the healthcare industry, we invite you to join our arenaflex team as an Experienced Pharmacy Technician – Data Entry, Customer Service (On-Site/Overnight). We offer a competitive salary and comprehensive benefits package, as well as a range of rewards and benefits that will make you feel valued and appreciated. Apply now to join our team and start making a difference in the lives of our patients and customers. Apply Job! Apply for this job