Post Sales Engineer

Job Description:

• Provides post sales project management and wastewater treatment process technical support for AdvanTex and MBBR (moving bed biofilm reactor) treatment processes.
• Focuses on existing wastewater treatment systems that require data collection, monitoring and troubleshooting.
• Regularly interacts with internal Orenco staff, operators, designers/engineers, business partners, service providers, and regulators.
• Responsible for collecting wastewater influent and effluent data, reviewing existing designs, recommending process changes and troubleshooting existing wastewater processes.
• Works closely with R&D to communicate customer feedback and develop design change recommendations.
• Continuously maintains Orenco management's safety, cultural, and professional standards.
• Promotes, encourages, and reinforces a positive safety culture.
• Increases sales and improves the overall customer experience by providing value-add product recommendations to stakeholders.
• Educates external stakeholders and demonstrates effective use of Integrity Selling.
• Coordinates with other company staff to address existing wastewater systems problems.
• Participates in conferences or author papers that promote Orenco technologies.
• Demonstrates leadership within the Systems Engineering Department and organization.
• Mentors and helps train staff within the systems engineering department.
• Assists with project management of commercial and municipal collection and/or treatment opportunities by providing observations, data, and feedback from existing systems.
• Supports in the commissioning of commercial and municipal collection and/or treatment systems.
• Assists the post sales group with troubleshooting existing treatment processes.
• Creates protocol and solicits operating data from existing wastewater treatment processes.
• Makes recommendations regarding design revisions.
• Travels to existing treatment systems as necessary to troubleshoot and collect data.

Requirements:

• A Bachelor of Science in Engineering degree or higher is required.
• PE registration is a plus.
• A minimum of five years' experience in wastewater process design or manufacturing.
• MBBR and/or attached growth wastewater process experience preferred.
• Above average organizational skills are required.
• Ability to communicate in a professional, courteous, customer service-oriented manner.
• Exceptional verbal and written communication skills are required.
• Ability to give technical presentations to a large audience.
• Ability to successfully interact with individuals from diverse backgrounds and extreme variations in educational levels.
• Competent ability with applications such as word-processing, spreadsheets, and email.
• Must be willing and able to travel a minimum of 10% of the work time.
• Must have satisfactory driving record, maintain valid driver's license, and current insurance on personal vehicle if used for business.
• Must meet company insurability requirements.

Benefits:

• Medical and prescription drug plans
• Telemedicine (with medical plan)
• High-Deductible Health Plan (HDHP) and Health Savings Account (HSA)
• Dental and vision plans
• Virtual physical therapy*

• Employee assistance program (EAP)* • Voluntary accident, critical illness, and hospital indemnification programs.

• Retirement 401k program with company match
• Employee stock purchase plan (voluntary)
• Financial wellness planning*

• Paid parental leave* • Flexible spending accounts (FSA) for child care and health care

• Short-term and long-term disability*

• Basic life insurance

• Accidental death and dismemberment (AD&D)*

• Adoption financial reimbursement* • Tuition reimbursement* • Voluntary life insurance (for employees, spouses, and children)

• Voluntary identity theft and fraud protection. *100% paid by ADS

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