SRE – OPENSTACK / PRIVATE CLOUD OPERATIONS
Time Zone: EST / North America Full-time / Long-term Contract Role Overview
- Looking for an SRE with strong experience in OpenStack and private cloud environments
- Role focuses on production support, troubleshooting, and platform reliability
- Requires hands-on expertise in Linux, networking, and storage
- Involves close collaboration with engineering teams and customer interaction
Key Responsibilities
- Troubleshoot complex issues in OpenStack and Linux environments
- Manage and support OpenStack services including Nova, Neutron, Cinder, and Keystone
- Perform root cause analysis (RCA) and drive long-term fixes
- Participate in incident management and on-call rotations
- Monitor system performance, availability, and reliability
- Collaborate with engineering teams on fixes and improvements
- Communicate effectively with customers via calls and written channels
- Perform system optimization and performance tuning
Must-Have Skills Linux, Networking Storage Fundamentals
- Strong understanding of Linux internals and system performance
- Experience with kernel tuning and troubleshooting
- Hands-on experience with filesystems and disk management
- Knowledge of partitions and system-level troubleshooting
- Experience with LVM and SCSI multipath
- Basic understanding of Ceph
- Ability to troubleshoot IO and performance issues
- Knowledge of DHCP, DNS, VLANs, and network bonding
- Understanding of basic routing concepts
OpenStack Operations Troubleshooting
- Hands-on experience with OpenStack services such as Nova, Neutron, Cinder, and Keystone
- Experience managing production environments
- Strong troubleshooting and debugging skills
- Ability to handle customer-facing technical issues
- Experience performing root cause analysis
Good To Have Skills
- Basic understanding of Kubernetes concepts
- Experience with monitoring tools like Prometheus and Grafana
- Knowledge of metrics, logging, and alerting systems
- Basic scripting skills in Python or Go
- Exposure to automation and observability practices
Soft Skills
- Strong problem-solving and analytical thinking
- Ability to work in high-pressure production environments
- Clear and effective communication skills
- Proactive mindset toward issue prevention
- Comfortable working in remote, distributed teams
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