Business Practices & Compliance Analyst – Spanish/English Required

Spanish and English fluency is required. Most communication for this role is conducted in Spanish. We are looking for a Business Practices & Compliance Analyst to support compliance activities and ethical business practices in a bilingual environment. This role is responsible for assisting the Ethics function in Omnilife USA by managing ethics complaints, supporting investigations, delivering training, and promoting compliance with company guidelines among distributors and employees. Reports to: Ethics Manager (located in Mexico) Location: Plano / Allen, TX – Hybrid (4 days onsite, 1 day work from home) Work Schedule: Monday to Friday, 9:00 a.m. to 6:00 p.m. Employment Type: Full-time, permanent Salary: $60,000 per year JOB DESCRIPTION Provide guidance to entrepreneurs regarding the guidelines of the Company’s Code of Ethics, as well as manage and resolve cases arising from non-compliance, ensuring at all times adherence to the policies and procedures established by the company. KEY RESPONSIBILITIES · Provide follow-up and guidance on ethics case complaints and advisory requests from distributors in the United States and other countries when support is required, ensuring timely handling through internal platforms. · Conduct or support investigations related to business manipulation or other unethical practices. · Train Customer Service teams, store employees, and Omnilife USA leaders on responsibilities related to the Ethics area, either virtually or in person, and coordinate related ethical activities in accordance with established protocols. · Conduct ethics training sessions, both in person and virtually, for Omnilife entrepreneurs in the United States and other countries as requested. · Maintain accurate case documentation, notices, and records in accordance with established ethics procedures. · Review the ethics history of selected entrepreneurs in the internal system to verify eligibility for testimonials published in the company magazine, website, social media, pool assignments, and other related initiatives. · Prepare and submit monthly reports on resolved ethics cases, entrepreneurs involved, and related activities to the Ethics Management team in Mexico. · Develop proposals for ethics awareness campaigns for Omnilife USA with the objective of reducing irregularities and informing entrepreneurs about ethical guidelines and company policies. · Under the supervision of the Ethics Manager, prepare personalized contract termination letters and explanatory communications resulting from violations of the Ethics Guidelines; coordinate their delivery, ensure proper receipt, and maintain the corresponding case files in accordance with established procedures. REQUIREMENTS · Bachelor’s degree in business administration, Law, Ethics, Human Resources, or a related field. · Bilingual English and Spanish (required). Applications without professional Spanish fluency will not be considered. · Previous experience in compliance, ethics, investigations, HR, or related function. · Experience managing sensitive or confidential information. · Knowledge of corporate ethics policies, compliance procedures, or internal investigations is preferred. SKILLS AND COMPETENCIES · Excellent leadership, negotiation, and organizational skills. · Ability to work effectively under pressure and meet deadlines. · Ability to handle confidential information with a high level of discretion. · Strong analytical skills and ability to prioritize tasks. · Effective and assertive communication skills. · Conflict management and resolution skill Pay: $60,000.00 per year

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s)

• Briefly describe your experience handling ethics or compliance cases, including complaints, investigations, training, or documentation.
• Are you currently employed? If yes, please indicate your current position and company.
• What motivated you to apply for this position?
• Are you comfortable communicating in Spanish most of the time in a professional environment, including with managers and teams in Mexico and other countries?
• Do you have experience handling sensitive or confidential situations in a professional environment? Please briefly explain.
• This position offers a salary of $60,000 per year. Does this compensation align with your expectations?

Education

• Bachelor's (Required)

Experience

• ethics, compliance, investigations, or

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