Application Support Representative
Application Support Representative Duration: 5 Month Contract (Possible extension) Location: 100% Remote (Client located in Tucson, AZ) Max Pay Rate is $21.00/Hr.
- Must be able to work on W-2 basis
- Must be able to work MST hours
Job Description
- Collaborate with Sales, supporting teams, external partners, and accountants to accelerate QuickBooks Online adoption and successful implementation.
- Execute custom implementation plans for firms and their small business clients to seamlessly transition to QuickBooks Online.
- Manage conversions of small business clients, ensuring a positive first-use experience and encouraging accountants to recommend QuickBooks Online.
- Clearly communicate recommendations, progress, and technical needs to customers and internal stakeholders at all organizational levels.
- Prioritize workload, identify process improvements, and deliver results within timeline requirements.
- Develop and maintain expertise in Intuit products, with an emphasis on the QuickBooks Online ecosystem.
- Foster professional interactions with internal and external partners and troubleshoot technical issues, such as account conversion challenges.
Skills Required
- Customer-obsessed and committed to delivering outstanding customer experiences.
- Strong collaborative communication, organizational, prioritization, and time management skills.
- Analytical orientation with proven problem-solving ability to identify root causes and resolve technical complexities.
- Solid understanding of accountant workflows and related business processes.
- Results-oriented, maintaining integrity and respect for people.
- Ability to troubleshoot technical issues and clearly communicate requirements to stakeholders.
- Excellent written and verbal communication skills, capable of explaining technical topics across organizational levels.
- Aptitude for managing competing priorities and working effectively under deadlines with multiple projects
Education Technical Degree or related work experience. You will receive the following benefits
- Medical Insurance & Health Savings Account (HSA)
- 401(k)
- Paid Sick Time Leave
- Pre-tax Commuter Benefit
Motion Recruitment provides IT Staffing Solutions (Contract, Contract-to-Hire, and Direct Hire) in major North American markets. Our unique expertise in today’s highest-demand tech skill sets, paired with our deep networks and knowledge of our local technology markets, results in an exemplary track record with candidates and clients. Apply tot his job Apply To this Job