Experienced Translation Program Specialist – Global Content Localization and Project Management

At arenaflex, we're revolutionizing the way we connect with customers around the world. As a Translation Program Specialist on our Shipping and Delivery Support (SDS) team, you'll play a vital role in delivering high-quality translations that meet the needs of our global organization. If you're passionate about improving the customer and content author experience, and have a knack for project management and localization, we want to hear from you. About arenaflex arenaflex is a global leader in e-commerce, committed to providing an exceptional customer experience. Our SDS team is dedicated to developing and maintaining support content for customer service associates, delivery drivers, and customers worldwide. We're looking for a talented Translation Program Specialist to join our team and help us achieve our mission. Key Responsibilities As a Translation Program Specialist, you'll be responsible for: * Receiving daily translation/localization requests from internal teams and stakeholders * Creating and managing translation projects in the arenaflex Translation Management System (ATMS) by outsourcing to vendors * Coordinating and communicating project delivery timelines based on project volumes and translation/review process needs * Troubleshooting issues or questions regarding target audience, file type, and business requirements * Responding to linguistic queries from translation vendors and requesting feedback from internal stakeholders and vendors for implementation * Using project management methodology, including risk management, to plan, scope, and deliver projects on time, within budget, and to a high standard, ensuring they meet the requirements of the business Ideal Candidate We're looking for a highly motivated and organized individual with: * 2+ years of experience in project management and localization * Excellent business communication skills * Experience working in a global, cross-functional, multilingual team * Proven ability to comprehend complex technical concepts and processes * Demonstrated project management experience and organizational discipline to track and manage work for several complex projects simultaneously * Ability to make quick decisions in ambiguous situations and a record of extraordinary attention to detail * Strengths in Dive Deep and Learn and Be Curious * Proven ability to learn new software, concepts, and processes * Strong attention to detail * Passion for intercultural communication * Proven organizational skills and ability to multitask * Ability to work independently with little oversight * Ability to ask critical questions to comprehend customer needs and discover the root cause of issues * Fluency in one or more non-English languages * Comprehension of translation/localization industry processes * Knowledge of localization tools, translation management systems, and working knowledge of content management systems Work Environment and Culture At arenaflex, we're committed to creating an inclusive and diverse workplace. Our team is passionate about delivering exceptional results for our customers, and we're looking for someone who shares our values. As a Translation Program Specialist, you'll have the opportunity to work with a talented team of professionals who are dedicated to excellence. Compensation and Benefits arenaflex offers a competitive compensation package, including a base salary range of $56,700/year to $118,900/year, depending on location and experience. In addition to a full range of medical, financial, and other benefits, we also offer equity, sign-on payments, and other forms of compensation as part of a total compensation package. How to Apply If you're passionate about translation, project management, and localization, and have a knack for delivering high-quality results, we want to hear from you. Apply now to join our team as a Translation Program Specialist and help us achieve our mission of delivering exceptional customer experiences around the world.

Why arenaflex?

At arenaflex, we're committed to creating an inclusive and diverse workplace where everyone can thrive. Our team is passionate about delivering exceptional results for our customers, and we're looking for someone who shares our values.

Our Culture

* We're a global leader in e-commerce, committed to providing an exceptional customer experience * We're passionate about delivering high-quality translations that meet the needs of our global organization * We're dedicated to creating an inclusive and diverse workplace where everyone can thrive * We're committed to excellence and continuous improvement

Our Benefits

* Competitive compensation package, including a base salary range of $56,700/year to $118,900/year, depending on location and experience * Full range of medical, financial, and other benefits * Equity, sign-on payments, and other forms of compensation as part of a total compensation package * Opportunity to work with a talented team of professionals who are dedicated to excellence * Collaborative and dynamic work environment * Professional development opportunities to help you grow and succeed in your career

How to Apply

If you're passionate about translation, project management, and localization, and have a knack for delivering high-quality results, we want to hear from you. Apply now to join our team as a Translation Program Specialist and help us achieve our mission of delivering exceptional customer experiences around the world.

Apply now and take the first step towards a rewarding career with arenaflex!

Equal Employment Opportunity

arenaflex is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. We're committed to creating an inclusive and diverse workplace where everyone can thrive.

Accommodations

If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.

Los Angeles County Applicants

Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

San Francisco Fair Chance Ordinance

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Apply Now

Apply now to join our team as a Translation Program Specialist and help us achieve our mission of delivering exceptional customer experiences around the world. Apply for this job