Experienced Customer Service & Sales Representatives - Work from Home Opportunity at arenaflex

At arenaflex, we're on a mission to revolutionize the way businesses interact with their customers. As a global digital business services company, we're dedicated to delivering cutting-edge solutions that make people's lives simpler, faster, and safer. We're now seeking highly motivated and customer-focused individuals to join our team as Customer Service & Sales Representatives, working from the comfort of their own homes.

About arenaflex

arenaflex is a global leader in digital business services, with a presence in over 80 countries and a team of over 500,000 passionate and inspired employees. We're committed to making a positive impact on our communities, clients, and the environment. Our unique blend of high-tech and high-touch approaches, combined with deep industry expertise, enables us to deliver exceptional results for our clients.

Benefits of Working with arenaflex

As an arenaflex employee, you'll enjoy a range of benefits that will make your work-life balance easier and more enjoyable. These include:

• Paid Training to help you develop your skills and knowledge
• Competitive Wages that reflect your value to the company
• Full Benefits, including Medical, Dental, Vision, 401k, and more
• Paid Time Off to relax and recharge
• Employee wellness and engagement programs to support your physical and mental well-being

Teleperformance and You

At arenaflex, we believe that our employees are the key to our success. As a Customer Service & Sales Representative, you'll be the face of our company, interacting with customers from all walks of life and finding innovative ways to respond to their questions and concerns. You'll work in a collaborative and engaging environment, with the opportunity to grow and develop your skills and knowledge.

Did You Know?

Our Chief Client Officer started her career at arenaflex as an agent and advanced to the pinnacle of the company. At arenaflex, the sky is the limit! We believe in promoting from within and providing opportunities for our employees to grow and develop their careers.

Responsibilities

As a Customer Service & Sales Representative, your responsibilities will include:

• Fielding customer inquiries via phone, email, chat, and social media
• Finding innovative ways to respond to varying questions, issues, and concerns
• Calmly attempting to resolve and de-escalate any issues
• Escalating interactions when necessary and appropriate
• Responding to requests for assistance and/or processing payments
• Tracking all call-related information for auditing and reporting purposes
• Providing feedback on call issues
• Meeting sales objectives as defined

Qualifications

We're looking for fearless individuals who are inspired to deliver only the best in all that they do. To be considered for this role, you'll need:

• 6 months of customer service experience minimum
• Over 18 years of age
• Ability to type 25 wpm
• High School Graduate or GED
• Comfort with desktop computer systems
• Proven oral and written communication skills
• 6 months of Call Center experience, preferred
• Logical problem-solving skills
• Availability to work various shifts
• Ability to use Windows operating systems
• Organization and work prioritization skills
• 6 months of sales experience minimum
• Ability to work independently
• Ability to work in a constantly changing and fast-paced environment
• Ability to stay composed and objective
• Strong listening skills
• Superior negotiating skills

Work from Home Requirements

To work from home as a Customer Service & Sales Representative, you'll need:

• Internet Requirements:

+ Minimum subscribed download rate equal to or exceeds 15.0 Mbps + Minimum subscribed upload rate equal to or exceeds 5.0 Mbps + ISP must have no packet loss and ping under 50ms + Internet connections cannot be Satellite, Mobile Data (5G, 4G, 3G hotspots), P2P, or VPN

• Proof of internet speed required
• Clean and quiet workspace

Be Part of Our arenaflex Family

At arenaflex, we're committed to creating a culture of inclusion and diversity, where everyone feels welcome and valued. We believe that when employees are happy and healthy, they're more productive, creative, and engaged. We're dedicated to providing a workplace that's conducive to happiness and a healthy work-life balance.

arenaflex is an Equal Opportunity Employer

If you're passionate about delivering exceptional customer service and sales results, and you're looking for a challenging and rewarding career opportunity, we encourage you to apply for this role. Don't miss out on the chance to join our arenaflex family and start your journey to success!

Apply Now!

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