Experienced Part-Time Pharmacy Technician and Customer Service Representative – Remote Opportunity at arenaflex

Are you a skilled Pharmacy Technician with a passion for delivering exceptional customer service? Do you thrive in a fast-paced, dynamic environment where no two days are ever the same? Look no further! arenaflex is seeking a highly motivated and experienced Pharmacy Technician to join our team as a Part-Time Customer Service Representative. As a key member of our team, you will play a vital role in providing top-notch support to our clients, resolving inquiries and complaints in a timely and professional manner.

About arenaflex

arenaflex is a leading provider of innovative solutions in the healthcare industry. Our mission is to empower patients, healthcare professionals, and payers with the tools and resources they need to navigate the complex healthcare landscape. With a commitment to excellence, we strive to deliver exceptional service, quality, and value to our clients. As a remote Part-Time Pharmacy Technician and Customer Service Representative, you will be part of a dynamic team that is dedicated to making a positive impact in the lives of others.

Key Responsibilities

As a Pharmacy Technician and Customer Service Representative, you will be responsible for:

• Performing duties assigned by the Data Entry Manager, including answering phones, responding to orders, re-orders, and general customer inquiries
• Handling and resolving client complaints and inquiries in a timely and professional manner
• Triage incoming faxes by facility/department and in accordance with cutoff times
• Clarifying orders as needed
• Providing exceptional customer service and support to clients, both via phone and email
• Maintaining accurate and up-to-date records and files
• Collaborating with cross-functional teams to resolve complex issues and improve processes

Requirements

To be successful in this role, you will need:

• Active NJ Board of Pharmacy, Pharmacy Technician License
• Previous experience in pharmacy, with LTC pharmacy experience preferred
• Knowledge of brand name and generic medications
• Strong attention to detail and organizational skills
• Moderate to advanced computer skills, including proficiency in Microsoft Office and Google Suite
• Great telephone etiquette and communication skills
• Frameworks / ECM knowledge a plus
• High school diploma or equivalent

Preferred Qualifications

* Experience working in a remote or virtual environment

• Familiarity with pharmacy software and systems
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Excellent time management and prioritization skills

Essential Skills and Competencies

To succeed in this role, you will need to possess:

• Strong communication and interpersonal skills
• Ability to work in a fast-paced, dynamic environment
• Strong problem-solving and analytical skills
• Ability to maintain confidentiality and handle sensitive information
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Excellent time management and prioritization skills

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to the growth and development of our employees. As a Pharmacy Technician and Customer Service Representative, you will have opportunities to:

• Develop your skills and knowledge in pharmacy and customer service
• Collaborate with cross-functional teams to improve processes and resolve complex issues
• Participate in training and development programs to enhance your skills and knowledge
• Take on new challenges and responsibilities as you grow and develop in your role

Work Environment and Company Culture

As a remote Part-Time Pharmacy Technician and Customer Service Representative, you will have the flexibility to work from home and enjoy a comfortable and supportive work environment. arenaflex is committed to creating a positive and inclusive culture that values diversity, equity, and inclusion. We strive to provide a work environment that is:

• Collaborative and supportive
• Inclusive and respectful
• Flexible and adaptable
• Focused on excellence and quality

Compensation, Perks, and Benefits

arenaflex offers a competitive salary and benefit package, including:

• Competitive hourly rate
• Comprehensive benefits package, including medical, dental, and vision insurance
• Paid time off and holidays
• Opportunities for professional development and growth
• Flexible work arrangements and remote work options

How to Apply

If you are a motivated and experienced Pharmacy Technician with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you!

Equal Employment Opportunity Statement

arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive, respectful, and free from discrimination. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation, and gender identity or any other status protected by federal, state, or local law.

Apply Now

Don't miss this opportunity to join our dynamic team and make a positive impact in the lives of others. Apply now to become a Pharmacy Technician and Customer Service Representative at arenaflex! Apply for this job