Experienced Full Stack Data Entry Technician – IT Services Remote Jobs at arenaflex
Join arenaflex's dynamic team and embark on a thrilling journey of growth, innovation, and collaboration! At arenaflex, we're not just a leading airline – we're a family of passionate individuals who share a common goal: to deliver exceptional experiences to our customers and colleagues alike. As a seasoned Full Stack Data Entry Technician, you'll be an integral part of our IT Services team, working remotely to support our end-users in all aspects of computing, from software and hardware installations to maintenance and troubleshooting.
Why you'll love this role:
* As a member of our Data Innovation Group, you'll have the opportunity to work on a wide range of projects, from software deployments to hardware upgrades, and collaborate with cross-functional teams to resolve complex issues.
- You'll be responsible for resolving and closing tickets/work orders supporting end-user workstations and peripherals, as well as answering client care issues raised from the Helpdesk.
- You'll work on various projects, including desktop projects (global deployments/redesigns), and remotely resolve and resolve demands using remote tools.
- You'll investigate and collaborate with other departments to help with system-related issues, record client interactions in incident management software, and recover data from hard drives or perform data migration.
- You'll also be responsible for maintaining remote access for virtual private network (VPN) availability, as well as remote/broadband network for workstations, and introducing and designing local and network-based printers.
What you'll do:
* Resolve and close tickets/work orders supporting end-user workstations and peripherals
- Answer client care issues raised from the Helpdesk
- Contribute to desktop projects (global deployments/redesigns) as a project team member
- Remotely resolve and resolve demands using remote tools
- Investigate and collaborate with other departments to help with system-related issues
- Record client interactions in incident management software
- Recover data from hard drives or perform data migration
- Maintain remote access for VPN availability, as well as remote/broadband network for workstations
- Introduce and design local and network-based printers
- Perform safeguard support
- Work various shifts, including evenings, weekends, and holidays, and be prepared to travel as required
What you'll need for success:
*
Minimum Qualifications:
+ Bachelor's degree in Computer Science, Data Systems, or related field, or equivalent work experience and training + 2 years of active IT work experience supporting and resolving various PC workstation software and hardware issues + First-hand experience supporting workstations in a Windows/TCPIP environment
Preferred Qualifications:
+ A+ certification + MCSE/MCP certification + Past IT foundation experience in an aircraft/airport environment + Training and experience in software development, data analytics, or related fields
Essential Skills and Competencies:
* General knowledge of all Windows-based operating systems, including Windows 10
- Knowledge of work process and tagging systems
- Knowledge of VPN networks and ability to investigate issues
- Ability to work independently and act in a cooperative, team-based environment
- Ability to lift at least 50 pounds
What you'll get:
*
Medical Benefits:
Enjoy comprehensive health, dental, prescription, and vision benefits from day one, plus virtual doctor visits, flexible spending accounts, and more.
Health Programs:
Our wellness programs provide you with the tools, resources, and support you need to be your best self.
401(k) Program:
Accessible upon hire, with employer contributions to your 401(k) program available after one year.
Additional Benefits:
Enjoy our Employee Assistance Program, pet insurance, and discounts on hotels, cars, travel, and more. Join the arenaflex family and experience the thrill of working for a global leader in the airline industry! At arenaflex, we're committed to creating a diverse and inclusive workplace where everyone can thrive. Our 20+ Employee Business Resource Groups connect our colleagues to our customers, suppliers, networks, and investors, helping us reach our full potential and establish a comprehensive workplace to address and surpass the challenges of our diverse world. Are you ready to feel a sense of pride and fulfillment as you do your part to keep the world's largest airline moving smoothly as we care for people on life's journey? Join us at arenaflex and be yourself! Apply Now! Apply for this job