Experienced Inside Sales Specialist – Live Chat and Email

Join arenaflex, North America's leading supplier and fabricator of innovative "Hole Products", including Perforated and Expanded Metals, Wire Mesh and Designer Metals, as well as a complete line of Metal Grating and Flooring Products. With 19 service centers nationwide, arenaflex is a dynamic and growing company that offers a unique opportunity for a motivated and results-driven Inside Sales Specialist to join our team. As an Inside Sales Specialist at arenaflex, you will play a critical role in developing relationships with customers, gathering requirements, and negotiating terms to provide products to a wide variety of industries and applications. With a strong focus on digital communications, including live chat and email, you will be responsible for building and maintaining relationships with existing customers, identifying and investigating customer requirements, and providing solutions to meet their needs.

About arenaflex

arenaflex is a leading supplier and fabricator of innovative "Hole Products" that cater to a wide range of industries and applications. With a strong commitment to customer satisfaction and a passion for innovation, arenaflex has established itself as a trusted partner for businesses across North America. Our team is dedicated to providing exceptional service, quality products, and timely solutions to meet the evolving needs of our customers.

Responsibilities

As an Inside Sales Specialist at arenaflex, your primary responsibilities will include:

• Developing and maintaining relationships with existing customers via phone calls, emails, and live chat
• Identifying and investigating customer requirements and providing solutions to meet their needs
• Making accurate, rapid cost calculations to provide customers with quotations
• Negotiating the terms of agreements and closing sales
• Providing superior customer service to increase sales opportunities
• Advising on forthcoming product developments and upselling special promotions
• Checking quantities in inventory and order progress with suppliers
• Gathering market and customer information to provide feedback on future buying trends
• Identifying new markets and business opportunities
• Aiming to meet or exceed sales targets

Qualifications

To be successful in this role, you will need to possess the following qualifications:

• Degree in Business Administration, Marketing, or equivalent sales experience preferred
• An enthusiastic sales professional with industrial/technical product sales, B2B sales, or strong customer service experience
• Strong math skills and the ability to learn technical product applications
• Computer proficiency including MS Word, Excel, and the ability to type 40 WPM
• Excellent communication skills, both verbal and written
• Strong team player with the ability to prioritize and multi-task
• Ability to demonstrate creativity and initiative in a sales environment
• High level of professionalism with strong attention to detail

Essential Skills and Competencies

To excel in this role, you will need to possess the following essential skills and competencies:

• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work in a fast-paced environment and prioritize multiple tasks
• Strong math skills and attention to detail
• Ability to learn and adapt to new products and technologies
• Strong customer service skills and a customer-centric approach
• Ability to work collaboratively as part of a team

Preferred Qualifications

While not required, the following qualifications are preferred:

• Experience in a sales or customer service role in a B2B environment
• Knowledge of industrial/technical products and their applications
• Experience with CRM software and other sales tools
• Strong understanding of market trends and customer needs

Career Growth Opportunities and Learning Benefits

arenaflex is committed to providing opportunities for career growth and development. As an Inside Sales Specialist, you will have access to:

• Comprehensive training programs to learn about our products and business
• Opportunities for professional development and advancement
• A dynamic and supportive work environment that encourages creativity and innovation
• A competitive compensation package and benefits program

Work Environment and Company Culture

arenaflex is a dynamic and growing company that values its employees and provides a supportive work environment. Our company culture is built on the following values:

• Customer satisfaction and loyalty
• Innovation and creativity
• Teamwork and collaboration
• Continuous learning and development
• Integrity and ethics

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package and benefits program, including:

• Quarterly recognition incentives
• Generous benefits package, including 1st day eligibility for health insurance, three weeks of PTO, 9 paid holidays, 401(k) with employer match, and company-provided disability/life insurance
• Opportunities for professional development and advancement
• A dynamic and supportive work environment that encourages creativity and innovation

How to Apply

If you are a motivated and results-driven sales professional looking for a new challenge, we invite you to apply for this exciting opportunity. Please visit our website at arenaflex.com/careers to learn more about our company and this role. We look forward to hearing from you!

Job Type:

Full-time

Benefits:

* 401(k)

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

8 hour shift

Work Location:

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