Experienced Full Stack Sr Director, Customer and Marketing Data, Applied AI, and Analytics – Web & Cloud Application Development

About arenaflex

arenaflex is a leading innovator in the field of customer and marketing data, applied AI, and analytics. With a strong commitment to delivering top-notch solutions, arenaflex has established itself as a trusted partner for businesses seeking to drive growth and success. Our team of experts is dedicated to pushing the boundaries of what is possible with data-driven insights and cutting-edge technology.

Job Summary

We are seeking an experienced Full Stack Sr Director, Customer and Marketing Data, Applied AI, and Analytics to join our team at arenaflex. As a key member of our leadership team, you will be responsible for driving the development of our data product portfolio and AI product-technology team. You will work closely with cross-functional business partners to bring products to market and enhance our existing products and processes. If you have a passion for innovation, a strong track record of leadership, and a commitment to delivering results, we encourage you to apply for this exciting opportunity.

Key Responsibilities

As a Full Stack Sr Director, Customer and Marketing Data, Applied AI, and Analytics at arenaflex, you will be responsible for:

• Developing the long-term vision of a data product portfolio or strategic capability that drives strategies, requirements, and roadmaps; understanding the competitive landscape and directly influencing the enterprise in how it makes portfolio-specific decisions; owning the different product roadmaps that make up the product portfolio; and influencing investment choices that yield long-term customer benefits in support of the vision.
• Owning and leading the customer, loyalty, and marketing data ecosystem and serving the customer and marketing organization with actionable analytics to support delivering top-line sales and productivity improvements.
• Developing a culture of innovation and experimentation and encouraging two-way door initiatives that address customer needs.
• Owning annual planning for the product portfolio and representing the team in discussions with executives.
• Owning the user experience (UX) and setting the direction for the UX design of products within the product portfolio or strategic capability.
• Defining processes and measurements for the team to effectively track development work and triage bugs of products in the product portfolio.
• Partnering with relevant stakeholders and leading and owning the development of launch and go-to-market plans of products within the product portfolio or strategic capability.
• Identifying issues and blockers that may delay the launch or impede the success of products in the product portfolio or strategic capability, communicating to leadership, assessing alternatives to resolve, and taking action to resolve.
• Ensuring customer and business goals remain aligned with identified customer needs; setting the strategy for customer engagement and leading its execution.
• Engaging with internal and external thought leaders to drive product leadership within the portfolio.
• Leading and owning operational product strategy of the portfolio or strategic capability and ensuring alignment with other portfolio owners.
• Facilitating an understanding among the team of broader organizational goals and the role each team plays; auditing team goals and being accountable for product portfolio performance against broader organizational goals.
• Leading a team in support of achieving the company's mission. Managing performance and fostering an inclusive environment to help associates achieve their potential.
• Leveraging data and analytics to provide competitive analysis, drive decision making, assess the health and effectiveness of assigned products and related P&L impacts, and deliver recommendations to key stakeholders.
• Developing and presenting communications, frequently to senior leadership, communicating the desired message, at the appropriate level, for the right recipient.
• Monitoring technology trends and anticipating their impact on the product roadmap; leveraging this understanding to drive innovation.
• Collaborating with the broader product and technology management community to understand dependencies and create a community of practice.

Essential Qualifications

* 12 years of experience in software engineering, data science, and/or product management

• 7 years of direct team leadership experience across software engineering, product management, or data science
• Prior experience in marketing, customer, and retail media networks analytics, building, deploying, and operationalizing highly scalable, resilient, and critical data technology solutions solving business problems in a product model
• Bachelor's degree in business, technology, or related field (or equivalent work experience in lieu of degree)

Preferred Qualifications

* Experience working with software development teams to launch online products

• Experience with large-scale order management and inventory systems
• Experience with customer relationship management systems
• Master's degree in business administration or similar advanced degree

Skills and Competencies

* Strong leadership and management skills, with the ability to inspire and motivate a team

• Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams
• Strong analytical and problem-solving skills, with the ability to drive results and deliver solutions
• Experience with data science and analytics, with the ability to leverage data to drive business decisions
• Strong understanding of technology trends and their impact on the product roadmap
• Experience with product management and development, with the ability to drive product innovation and growth
• Strong business acumen, with the ability to understand business goals and objectives and drive results

Career Growth Opportunities and Learning Benefits

At arenaflex, we are committed to providing our employees with opportunities for growth and development. As a Full Stack Sr Director, Customer and Marketing Data, Applied AI, and Analytics, you will have the opportunity to:

• Develop your leadership and management skills, with the ability to inspire and motivate a team
• Work with cross-functional teams to drive business results and deliver solutions
• Leverage data and analytics to drive business decisions and drive growth
• Stay up-to-date with the latest technology trends and their impact on the product roadmap
• Develop your skills and competencies in product management and development, with the ability to drive product innovation and growth
• Participate in training and development programs to enhance your skills and knowledge

Work Environment and Company Culture

arenaflex is a remote-friendly company, with a flexible and dynamic work environment. As a Full Stack Sr Director, Customer and Marketing Data, Applied AI, and Analytics, you will have the opportunity to work from home and enjoy a flexible schedule. Our company culture is built on a foundation of innovation, collaboration, and customer-centricity. We are committed to providing our employees with a positive and inclusive work environment, with opportunities for growth and development.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, with a salary range of $179,000.00 - $340,100.00 annually. In addition to a competitive salary, we offer a range of benefits, including:

• Comprehensive health insurance
• 401(k) matching program
• Flexible paid time off
• Professional development opportunities
• Access to cutting-edge technology and tools
• Collaborative and dynamic work environment

Conclusion

If you are a motivated and experienced leader with a passion for innovation and a commitment to delivering results, we encourage you to apply for the Full Stack Sr Director, Customer and Marketing Data, Applied AI, and Analytics position at arenaflex. As a key member of our leadership team, you will have the opportunity to drive business growth and success, while working in a flexible and dynamic work environment. Apply now to join our team and take your career to the next level! Apply for this job