Senior Manager, Customer and Performance Data Solutions at arenaflex

Join the arenaflex Team and Unlock Your Potential in Data-Driven Marketing

Are you a seasoned data leader looking to take your career to new heights? Do you have a passion for leveraging data to drive business growth and innovation? Look no further than arenaflex, a leading organization in the industry, where we're committed to empowering our employees to reach their full potential. As a Senior Manager of Customer & Performance Data Solutions, you'll play a critical role in shaping the future of data-driven marketing at arenaflex. You'll lead a talented team of data engineers and QA specialists, guiding them to deliver seamless data collection and integration, and fostering a culture of collaboration and high performance.

About arenaflex

arenaflex is a dynamic and innovative organization that's dedicated to pushing the boundaries of what's possible in the industry. With a strong commitment to excellence, we're always looking for talented individuals who share our passion for innovation and excellence. Our culture is built on a foundation of Care, Integrity, Resilience, and Servant Leadership, and we're proud to be a workplace where our employees can grow and thrive.

Key Responsibilities

As a Senior Manager of Customer & Performance Data Solutions, you'll be responsible for:

• Leadership & Management: Lead and mentor a team of data engineers and QA specialists, overseeing day-to-day operations and ensuring alignment with organizational goals and objectives.
• Data Strategy & Planning: Develop and implement strategies for data ingestion, enhancement, and utilization, collaborating with stakeholders to identify data needs and prioritize projects.
• Data Management: Ensure seamless data collection and harmonization tailored for performance reporting, overseeing the development and maintenance of data acquisition pipelines, ETL processes, and data storage solutions.
• Project Execution: Manage and execute projects related to data solutions requests, collaborating with internal and external teams to assess and scope data needs to meet business needs.
• Innovation & Improvement: Explore and implement new data analytics solutions and platforms to support data democratization across the department, building data products for marketing-specific use-cases and business needs.

What You Need to Succeed

To be successful in this role, you'll need:

• 3+ years of experience in managing technical teams and projects
• 4+ years of experience leading an Engineering team familiar with large cloud environments, Big Data technologies
• 10+ years of development experience in Teradata, SAS, SQL, Python
• Demonstrated ability to work in a fast-paced, dynamic environment
• Proven experience in leading and managing data engineering teams
• Verified track record of designing and implementing data platform migrations
• Ability to manage multiple parallel projects while delivering quality releases on schedule
• Deep knowledge of traditional data warehousing (models, practices, and processes), cloud-based data warehouses, data lakes, and data streaming
• Exceptional system design abilities, including high-scale ETL/ELT pipelines including leveraging Python
• Proficiency in SQL, SAS, Teradata, Python, AWS S3 and Redshift or other data manipulation languages
• Ability to communicate complex data concepts to non-technical stakeholders
• Strong analytical and problem-solving abilities
• Excellent leadership, team management, and interpersonal skills
• Consistently prioritizes safety and security of self, others, and personal data
• Embraces diverse people, thinking, and styles
• Possesses a high school diploma, GED, or high school equivalency
• Is at least 18 years of age and has authorization to work in the United States

What Will Give You a Competitive Edge

While the above qualifications are essential, we're also looking for candidates with:

• Bachelor of Master of Computer Science, Engineering, or related discipline or equivalent experience required
• Experience working with large and highly complex data sets
• Experience working in marketing operations and the airline industry
• Familiarity working with arenaflex's internal data ecosystem (ex: RPAD)
• Adobe Analytics and Salesforce Marketing Cloud product experience

Benefits and Perks

As a valued member of the arenaflex team, you'll enjoy a range of benefits and perks, including:

• Competitive salary, industry-leading profit-sharing program, and performance incentives
• 401(k) with generous company contributions up to 9%
• New hires are eligible for up to 2-weeks of vacation, earned for use in the following vacation year (April 1 – March 31)
• In addition to vacation, new hires are eligible for up to 56 hours of paid personal time within a 12-month period
• 10 paid holidays per calendar year
• Birthing parents are eligible for 12-weeks of paid maternity/parental leave
• Non-birthing parents are eligible for 2-weeks of paid parental leave
• Comprehensive health benefits, including medical, dental, vision, short/long-term disability, and life insurance benefits
• Family care assistance through fertility support, surrogacy, and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages
• Holistic Wellbeing programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health
• Domestic and International space-available flight privileges for employees and eligible family members
• Career development programs to achieve your long-term career goals
• Worldwide partnerships to engage in community service and innovative goals created to focus on sustainability and reducing our carbon footprint
• Business Resource Groups created to connect employees with common interests to promote inclusion, provide perspective, and help implement strategies
• Recognition rewards and awards through the platform Unstoppable Together
• Access to over 500 discounts, specialty savings, and voluntary benefits through Deltaperks, such as car and hotel rentals, auto, home, and pet insurance, legal services, and childcare

Join the arenaflex Team Today

If you're a motivated and experienced data leader looking to take your career to new heights, we encourage you to apply for this exciting opportunity. Don't miss out on the chance to join a dynamic and innovative organization that's committed to empowering its employees to reach their full potential. Apply now and become a part of the arenaflex team! Apply for this job