Experienced Full Stack Technical Specialist – Datacom for arenaflex

At arenaflex, we're on a mission to revolutionize the way we experience entertainment and technology. As a leading innovator in the industry, we're constantly pushing the boundaries of what's possible. We're now seeking an experienced Full Stack Technical Specialist – Datacom to join our team and help us take our technology to the next level.

About arenaflex

arenaflex is a cutting-edge technology company that's changing the face of entertainment and communication. Our team of experts is dedicated to creating innovative solutions that make a real difference in people's lives. From our state-of-the-art theme parks to our cutting-edge technology, we're always striving to be at the forefront of innovation.

The Role

As a Full Stack Technical Specialist – Datacom, you'll be responsible for providing top-notch technical support and expertise to our team. You'll work closely with our engineers and technicians to design, implement, and maintain our datacom systems, ensuring that they're always running smoothly and efficiently. Your expertise will be essential in helping us to deliver exceptional customer experiences and drive business growth.

Key Responsibilities

* Provide expert technical support and guidance to our team on datacom systems, including design, implementation, and maintenance

• Collaborate with engineers and technicians to troubleshoot and resolve technical issues related to datacom systems
• Develop and implement new datacom solutions and technologies to improve system performance and efficiency
• Conduct thorough testing and validation of datacom systems to ensure they meet arenaflex's high standards
• Work closely with our Resort Designing Group, FAM, OSI, and WDI teams to ensure seamless integration of datacom systems
• Provide level 2 support for emergency break/fix of any Telecom services equipment followed through Assistance NOW
• Oversee the management of local delivery of consumables by vendors
• Collaborate with other DPEP groups and service providers to deliver effective technical solutions
• Oversee the gadget refresh and recycling programs
• Conduct in-depth investigations with field specialists
• Manage vendor relationships

Essential Qualifications

* 3+ years of experience in the AV/Technology Industry

• 3+ years of network switching and routing experience
• Strong knowledge of Microsoft Office, SAP Workplace, and Assistance NOW
• Strong understanding of various video and audio merchant applications (Sonify, QSC, Crestron, IOT, Synamedia, Genetec, SevOne, Forward Organizations, Splunk, Zabbix, Infoblox, etc.)
• Strong understanding and experience in commercial video distribution support, sustainment, and execution
• Proven ability to manage escalations and blackouts
• Strong knowledge of network security principles and industry best practices
• Knowledge of investigation and reporting tools like Scene, Power BI
• Demonstrated strong organizational and time management skills
• Ability to meet designated deadlines and manage competing needs
• Strong written and verbal communication skills
• Eagerness to learn new software applications
• Ability to work on Saturday or Sunday as well as nighttime as required by client and business interest
• Self-motivated and driven
• Proven ability to manage escalations and blackouts
• Moderate experience in network switching and routing
• Interest in, and knowledge of, intelligent and video systems and solutions
• Demonstrated success working with a range of partners

Preferred Qualifications

* 3+ years of experience in the AV or technology Industry, experience with video distribution, encoding, audio mixes, and IOT devices

• 3+ years of network switching and routing experience

Education

* Bachelor's Degree in software engineering, video technology, data systems, engineering, mathematics, data analysis, or other related scientific or technical discipline

• Or, equivalent certifications or potentially comparable work experience

Preferred Education

* Various security and organization certifications

Licenses/Training

* Vendor-related certifications and training (QSC, Synamedia, Cisco, etc.)

Job Benefits

* Remote Work Flexibility: As a remote worker, you'll enjoy the flexibility of working from your preferred location. This eliminates the need for a daily commute and allows you to create a comfortable workspace.

• Balance between fun and serious activities: Remote work often provides better balance between fun and serious activities as it allows you to plan your work around your own life and responsibilities.
• Competitive Compensation: Many organizations offer competitive pay rates for senior-level positions, which can vary widely depending on the industry and company size.
• Medical Benefits: You may be eligible for health insurance, dental coverage, and other medical benefits as part of your compensation package.
• Retirement Plans: Many businesses offer retirement savings plans, such as a 401(k), with employer matching or contributions.
• Paid Time Off (PTO): This typically includes vacation days, holidays, and sick leave, which can vary from one organization to another.
• Professional Development: Some organizations invest in their employees' professional development by offering opportunities for training, workshops, or tuition reimbursement.
• Investment opportunities or Value: In specific ventures or startups, you may be offered investment opportunities or value in the organization.
• Performance Rewards: Depending on your role and company performance, you may be eligible for performance-based rewards or incentives.
• Remote Work Equipment: Some employers provide the necessary equipment (e.g., computer, internet connection, ergonomic chair) to ensure you have a functional workspace setup.
• Flexible Hours: Depending on the organization's arrangements, you may have the flexibility to set your own working hours reasonably.
• Employee Assistance Programs (EAPs): EAPs can provide confidential counseling and support services to employees and their families for personal and business-related issues.
• Employee Discounts: Some organizations offer discounts on their products or services to their employees.
• Employee Benefits: Although you're working remotely, some organizations still provide suburbanite benefits like public transportation or parking sponsorships.
• Health Programs: Health programs can include gym memberships, wellness classes, or health challenges to promote employee well-being.
• Remote Team Building: Organizations may organize virtual team-building exercises or provide tools for remote employees to stay connected and engaged with their colleagues.

How to Apply

If you're a motivated and experienced technical professional looking for a new challenge, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your qualifications and experience. We can't wait to hear from you! Apply for this job