Experienced Data Entry Clerk & IT Help Desk Specialist – Remote Opportunity with arenaflex
Job Type:
Contract
Category:
Help Desk
Req #:
HSW-665076
Pay Rate:
$15-$23 (hourly estimate)
Introduction:
Welcome to arenaflex, a leading organization in the industry, where innovation meets expertise. We're excited to announce a unique opportunity for a skilled Data Entry Clerk & IT Help Desk Specialist to join our team on a remote basis. As a key member of our arenaflex family, you'll have the chance to work with a dynamic team, develop your skills, and contribute to the success of our clients. If you're passionate about delivering exceptional customer service, possess a keen eye for detail, and are eager to learn, we encourage you to apply for this exciting opportunity.
Job Summary:
arenaflex is seeking a highly motivated and organized Data Entry Clerk & IT Help Desk Specialist to join one of our esteemed clients in Orange County, CA. As a remote employee, you'll be responsible for account creation, claims online portal registration, and processing claims online portal tickets using ServiceNow and CyberArk. With a minimum of 10 tickets per day, you'll have the opportunity to work on a variety of tasks, including helping to backlog and process new tickets that come through. This is a fantastic chance to develop your skills, work in a fast-paced environment, and make a meaningful contribution to our client's success.
Responsibilities:
* Account creation using ServiceNow and CyberArk
- Claims online portal registration
- Processing claims online portal tickets
- Helping to backlog and process new tickets that come through
- Providing exceptional customer service to clients
- Maintaining accurate and detailed records
- Collaborating with the team to achieve goals and objectives
- Staying up-to-date with industry developments and best practices
Requirements:
* 2+ years of Account Creation experience
- 2+ years of Customer Service and IT Help Desk experience
- Healthcare Experience
- Ability to learn quickly
- Detail Oriented
- High school diploma
Nice to Have Skills & Experience:
* ServiceNow / CyberArk experience
- Previous experience working in a remote environment
- Familiarity with healthcare industry software and systems
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment
Benefits:
* Competitive hourly rate of $15-$23
- Opportunity to work with a dynamic team and contribute to the success of our clients
- Flexible schedule with start times between 6am and 8:30am and end times between 2pm and 4:30pm
- Comprehensive training program to ensure your success
- Access to industry-leading software and systems
- Opportunities for career growth and professional development
- Paid sick leave and/or other paid time off as provided by applicable law
Work Environment:
As a remote employee, you'll have the flexibility to work from the comfort of your own home. arenaflex is committed to providing a supportive and inclusive work environment that fosters collaboration, creativity, and growth. Our team is passionate about delivering exceptional customer service and making a meaningful impact in the industry.
Company Culture:
arenaflex is a dynamic and innovative organization that values diversity, equity, and inclusion. We're committed to creating a workplace culture that's inclusive, respectful, and supportive of all employees. Our team is passionate about delivering exceptional customer service, staying up-to-date with industry developments, and making a meaningful contribution to our clients' success.
Compensation & Benefits:
* Competitive hourly rate of $15-$23
- Comprehensive benefits package, including medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options
- 401k retirement account access with employer matching
- Paid sick leave and/or other paid time off as provided by applicable law
How to Apply:
If you're a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to hearing from you!
Equal Employment Opportunity:
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We're committed to creating a workplace culture that's inclusive, respectful, and supportive of all employees. Apply for this job