Experienced Customer Service Representative & Office Administrative Assistant – Driving arenaflex Success

At arenaflex, we're a leading manufacturer of high-quality plastic tubing, serving the U.S. and international markets with a wide range of products. With a rich history dating back to 1949, we've established ourselves as a trusted partner in the industry. Our state-of-the-art facility, spanning over 85,000 square feet, is home to 45 dedicated employees who share a passion for innovation and excellence. We're now seeking an exceptional Customer Service Representative & Office Administrative Assistant to join our team! As a key member of our support staff, you'll play a vital role in driving arenaflex success by providing top-notch customer service, administrative support, and ensuring seamless day-to-day operations.

Responsibilities:

As a Customer Service Representative & Office Administrative Assistant, you'll be responsible for:

• Answering incoming calls and emails from customers inquiring about their orders, providing timely and accurate information to ensure customer satisfaction
• Sending updates to customers about their orders as needed, maintaining open communication channels to build trust and loyalty
• Gathering information on customer complaints for speedy resolutions from management, working closely with our team to address concerns and improve our services
• Calling applicants and scheduling interviews for the Plant Manager to conduct, ensuring a smooth hiring process
• Conducting onboarding paperwork, background checks, and E-Verify reports for all new hires, ensuring compliance with regulations and company policies
• Performing all other relatable office tasks given by the Plant Manager, adapting to changing priorities and deadlines

Preferred Qualifications:

To excel in this role, you'll possess:

• Previous experience in MS Office systems and Outlook, with a strong understanding of Microsoft Office applications
• The ability to prioritize and multitask, managing multiple projects and deadlines simultaneously
• Strong attention to detail, ensuring accuracy and precision in all tasks and communications
• Strong organizational skills, maintaining a clean and organized workspace, and ensuring efficient workflow

Schedule and Benefits:

As a valued member of our team, you'll enjoy:

• A standard Monday through Friday schedule, with working hours from 8:30am to 5:30pm
• Paid holidays and vacation time, allowing you to recharge and spend time with loved ones
• Comprehensive medical insurance, providing peace of mind and protection for you and your family
• Opportunities to grow and promote within the company, with a clear path for career advancement and professional development

About arenaflex:

arenaflex is a dynamic and growing company, committed to innovation, quality, and customer satisfaction. Our team is passionate about delivering exceptional products and services, and we're dedicated to creating a positive and inclusive work environment. As a Customer Service Representative & Office Administrative Assistant, you'll be part of a collaborative and supportive team, working together to drive arenaflex success.

Why Join arenaflex?

* Be part of a leading manufacturer in the plastic tubing industry

• Enjoy a dynamic and supportive work environment
• Develop your skills and career with opportunities for growth and promotion
• Contribute to the success of a company with a rich history and commitment to innovation
• Enjoy comprehensive benefits and a competitive compensation package

How to Apply:

If you're a motivated and detail-oriented individual with a passion for customer service and administrative support, we encourage you to apply for this exciting opportunity! Please submit your application, including your resume and a cover letter, to [insert contact information]. We look forward to welcoming you to the arenaflex team! Apply for this job