SaaS Renewal Representative (Remote - East Coast, USA)

Recruitment Fraud Alert We’ve learned that scammers are impersonating Commvault team members—including HR and leadership—via email or text. These bad actors may conduct fake interviews and ask for personal information, such as your social security number. What to know: Commvault does not conduct interviews by email or text. We will never ask you to submit sensitive documents (including banking information, SSN, etc) before your first day. If you suspect a recruiting scam, please contact us at [email protected] About Commvault Commvault (NASDAQ: CVLT) is the gold standard in cyber resilience. The company empowers customers to uncover, take action, and rapidly recover from cyberattacks – keeping data safe and businesses resilient. The company’s unique AI-powered platform combines best-in-class data protection, exceptional data security, advanced data intelligence, and lightning-fast recovery across any workload or cloud at the lowest TCO. For over 25 years, more than 100,000 organizations and a vast partner ecosystem have relied on Commvault to reduce risks, improve governance, and do more with data. The Opportunity Commvault has an outstanding career opportunity for a SaaS Renewals Representative to support customer retention, expansion, and subscription revenue growth. This role is responsible for managing a book of renewal business, proactively engaging customers, and executing renewals through a consultative sales motion. The ideal candidate is proactive, customer‑focused, and comfortable operating in a fast‑paced environment while balancing multiple priorities. This role partners closely with cross‑functional teams across the software lifecycle to support renewal and expansion execution and requires strong execution discipline, effective communication skills, and a working understanding of subscription sales, forecasting, and pipeline management.

Key Responsibilities

Manage a portfolio of subscription renewals, driving on‑time renewals and expansion Proactively engage customers to scope environments and present renewal and multi‑year subscription options Identify, position, and close upsell and cross‑sell opportunities as part of the renewal motion Maintain accurate pipeline, forecasting, and opportunity data in Salesforce and related tools Partner with Account Executives, Customer Success Managers, and cross‑functional teams to execute renewals and resolve issues Communicate effectively with customers to advance deals, address concerns, and drive decisions Navigate and de‑escalate customer issues by establishing clear next steps, owners, and timelines Demonstrate strong follow‑up and accountability to ensure deal progression and customer satisfaction Participate in operating rhythms including forecast calls, pipeline reviews, and deal inspections Maintain strong working knowledge of Commvault products, pricing, and processes Candidate Profile 4–6 years of experience in renewals, inside sales, or a related customer‑facing sales role Strong communication skills with the ability to engage customers in a consultative manner Proven ability to manage multiple opportunities and priorities simultaneously Results‑driven mindset with the ability to identify and execute expansion opportunities Experience using Salesforce CRM and sales enablement tools Strong organizational skills with high attention to detail Ability to operate effectively in a cross‑functional, team‑oriented environment Familiarity with subscription‑based sales motions, forecasting, and pipeline management Comfortable operating in a fast‑paced environment with multiple priorities Exposure to sales methodologies such as MEDDPICC and Command of the Message (preferred) You’ll Love Working Here Because… Opportunity to directly impact customer retention and recurring subscription revenue Collaborative, cross‑functional sales environment Continuous professional development, sales training, and enablement Career growth opportunities Generous benefits supporting your health, financial security, and work‑life balance Ready to #makeyourmark at Commvault? Apply now! #LI‑PK1 #LI‑Remote Thank you for your interest in Commvault. Reflected below is the minimum and maximum base salary range for this role. At Commvault we use broad salary ranges in our job postings to reflect the diverse levels of expertise and experience among our candidates and is not reflective of the total compensation and benefits package. The specific salary offered will be determined based on your unique qualifications, including your relevant experience, skills, and the value you bring to the role. While the range provides a general idea of the compensation, it is important to note that placements within the range are not automatic and will be carefully considered to ensure a fair and competitive offer. We are committed to rewarding talent and experience. Pay Range $54,400—$100,050 USD Commvault is an equal opportunity workplace and is an affirmative action employer. We are always committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status and we will not discriminate against on the basis of such characteristics or any other status protected by the laws or regulations in the locations where we work. Commvault’s goal is to make interviewing inclusive and accessible to all candidates and employees. If you have a disability or special need that requires accommodation to participate in the interview process or apply for a position at Commvault, please email [email protected] For any inquiries not related to an accommodation please reach out to [email protected]. Commvault's Privacy Policy Apply To This Job