Sr. Registration Manager: Non-profit
• Description
- Position at Opus Agency
- *Job Title:
Sr. Registration Manager: Non-profit
- *Team:**
Event Management
- *Reports to:**
Sr. Director, Event Management
- *Location:**
Remote / Seattle, WA
- *Employment Type:**
Full-Time, Salary, Exempt
- *Travel:**
30% (80% domestic and 20% International; passport required)
- *Who We Are
- *OPUS AGENCY
Opus Agency is a future-forward full-service global event agency with over 400 team members in the United States, London, Sydney, Singapore, and New Zealand. Our portfolio of clients includes world-shaping brands such as Amazon, Google, Microsoft, Salesforce, ServiceNow, and many others. As we look ahead to 2026 and beyond, our profound opportunity is to shape the future of events in an increasingly AI-infused world. In an era where digital interactions often dominate, the authenticity of real-world connections will become paramount. Events will emerge as the #1 priority for CMOs, driving brand success and fostering deep, meaningful relationships with audiences. Our Event Management team plays a critical role in this vision, partnering with world-shaping brands like Microsoft, Google, and Salesforce, as well as an ever-expanding roster of category creators and fast-growing global brands. With these clients, we don’t just respond to change; we shape it by pulling the future forward and leading them into a new era of event marketing. As a Sr. Registration Manager, you will be at the forefront of this mission, driving innovative and impactful strategies that align with this events-driven vision for the future.
- *What We Are Looking For**
The Sr. Event Registration Manager role is a full-time role stationed at the Gates Foundation. This client-facing role is responsible for executing tasks related to the registration process for high-level attendees and onsite registration and logistical support. This includes collaborating with multiple internal teams and working directly with clients and vendors to ensure excellent service and execution throughout the planning process.
- *YOU SHOULD HAVE
- 5+ years of experience in a relevant role, depending on the type of work experience
- Possesses the discretion and integrity necessary for handling confidential interactions with high-profile individuals
- Experience in high-level event registration, and non-profit experience is highly preferred
- Proven experience in supporting high-touch individuals, projects, or events successfully
- Bachelor's Degree from a four-year institution is preferred
- *Essential Responsibilities
- Responsible for effective and timely communication between internal team, clients, and partner organizations
- Able to provide critical, constructive feedback to colleagues
- Able to lead client meetings un-supervised, advising clients on major decisions regarding each event
- Flexibility with work and travel timelines based on project needs in a high paced environment
- Must be able to be entrusted with sensitive data and maintain the utmost discretion and integrity to protect privacy and security
- Must be detail oriented in project management and tracking tasks, as well as taking the initiative and being proactive
- Illustrate an understanding of the variety of needs for a global attendee audience including succinct communication skills, international-used meeting terms, and ability to convey all event logistics with contacts who may have limited skills in the English language
- Experience in Cvent registration platform preferred
- *EVENT REGISTRATION (80%)
- Build and coordinate content, maintains functionality, and manages registration website timelines for multiple projects simultaneously
- Recognizes the need for documentation improvement, takes ownership in actively improving said documents; strong participant in team and client meetings and regularly suggests and prepares topics for discussion
- Fully understand and adhere to foundation policies and procedures
- ONSITE: Can proactively pre-plan and manage the onsite execution of registration
- ONSITE: Is adaptable and can quickly identify and work with changing priorities and needs for high-level attendees
- ONSITE: Understands badge and security plans and can create new plans as needed
- *EVENT LOGISTICS (20%)
- Ability to provide onsite logistical management for high-level profile individuals and events with limited pre-event planning involvement
- Provide onsite event logistical management as required for events with attendance ranging from 5-50. Areas include pre-con with venue and vendors, transportation coordination, managin
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