Coordinator ll Hybrid 3 days in office

About the position Dovenmuehle Mortgage, Inc. (“Dovenmuehle”) is the leading mortgage subservicing firm in the United States with several hundred financial institution clients nationwide. General Description: Provides administrative and customer/client support to the assigned department or team. Reports to Supervisor.

Responsibilities

• Set up, prepare and/or update assigned documents, files, databases according to departmental procedures.
• Receive and respond to inquiries or requests for information from internal partners and external agencies or vendors.
• Review documents, reports, presentations, files, and other written materials for accuracy and completion.
• Prepare and maintain timelines and task assignments for assigned projects.
• Prepare, assemble, or proofread correspondence.
• Answer calls/emails from clients or customers, researching and resolving issues as appropriate.
• Facilitate the request and receipt of needed research or deliverables from other departments.
• Update and maintain tasks and activities in required databases.
• Ensure all documentation is completed/updated timely/accurately and is scanned, logged, filed, stored, or preserved in accordance with organizational guidelines.
• Successfully complete annual regulatory compliance training.
• Additional duties as assigned.

Requirements

• High school diploma or equivalent.
• 2+ years providing administrative support in a fast-paced environment.
• 2+ years’ experience in mortgage servicing, real estate, or applicable field.
• Strong PC skills, including Microsoft applications and loan servicing platforms.
• Good writing skills, including spelling, grammar, sentence composition, and proofreading.
• Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences.
• Ability to handle confidential information with discretion and professionalism.
• Ability to effectively multi-task and prioritize duties in support of multiple simultaneous projects.

Benefits

• Medical, Dental, Vision, Wellness, Flexible Spending Account, and Employee Assistance Program and more.
• Employer paid Life Insurance, Short Term Disability, and Long-Term Disability.
• 401 (K) Plan with company match
• Paid Vacation, Sick, Personal and Holidays

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