Medicaid Provider Operations & Support Consultant

Bring your heart to CVS Health. Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. Position Summary Designs enterprise-wide and/or cross-functional solutions to address business problems. This work results in initiatives that significantly impact organizational strategy, enabling the organization to be competitive in the marketplace and effectively serve its customers. Partners with business owners to optimize the achievement of strategic business objectives, to include profitable growth and improved organizational effectiveness.

What You Will Do

• Assists in managing the day-to-day complex business consultation services to support the organization's goals and objectives. Implements processes and assignments for research, collecting, analyzing, and compiling data and information for the business consulting department reports.
• Assesses files, reports, and financial records, and manages department record retention.
• Directs individuals to develop a high degree of customer service by fielding internal and external inquiries, finding resolutions, or redirecting as appropriate. Confers internally and externally with clients and senior management regarding the organization's goals and objectives.
• Coaches the internal and external department point of contact ensuring concise communication with employees, stakeholders, and members of the senior management.
• Delivers advice to the organization regarding current business trends and best practices by preparing analyses for senior management, stakeholders, and clients.
• Implements processes to performance appraisals within the business consulting department ensuring compliance and continuous improvement.
• Helps establish and implement strategic review processes ensuring continuous improvement, compliance, and high-performance standards are upheld.

Required Qualifications

• 5-7 years work experience
• Adept at problem solving and decision making skills
• Adept at collaboration and teamwork
• Adept at growth mindset (agility and developing yourself and others) skills Adept at execution and delivery (planning, delivering, and supporting) skills.
• MUST RESIDE IN OHIO.

Preferred Qualifications

• Medicaid Operations knowledge.
• Report creation using QuickBase.

Education

• Bachelor's degree or equivalent professional work experience.

Pay Range The Typical Pay Range For This Role Is $54,300.00 - $119,340.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. In addition to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. The Company offers a full range of medical, dental, and vision benefits. Eligible employees may enroll in the Company’s 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. The Company provides a fully-paid term life insurance plan to eligible employees, and short-term and long term disability benefits. CVS Health also offers numerous well-being programs, education assistance, free development courses, a CVS store discount, and discount programs with participating partners. As for time off, Company employees enjoy Paid Time Off (“PTO”) or vacation pay, as well as paid holidays throughout the calendar year. Number of paid holidays, sick time and other time off are provided consistent with relevant state law and Company policies. For more detailed information on available benefits, please visit jobs.CVSHealth.com/benefits We anticipate the application window for this opening will close on: 09/28/2024 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Apply tot his job Apply To this Job