[Hiring] ABA Intake Specialist @Double Care ABA
Role Description We’re looking for an aggressive, fast-learning, bilingual Intake Specialist to join our ABA team. This isn’t your typical front desk role — you’ll be working hand-in-hand with our sales lead and managing intake from social media opt-ins, calls, and referrals. This role is perfect for someone who thrives in a high-energy environment, catches on quickly, and isn’t afraid to follow up, ask questions, and close the loop. You’ll be the first impression families get — and we need someone who can confidently guide them through the intake process with empathy, speed, and accuracy.
- 3 years ABA office experience is a MUST HAVE
- Must have at least one year of Leadership Experience
Responsibilities
- Handle all incoming intakes from social media opt-ins, inquiries, and call-ins
- Work closely with the sales team to follow up on leads and keep the pipeline flowing
- Guide families through the intake process with care and professionalism
- Collect and verify essential documentation and insurance info
- Coordinate with clinical and admin teams to ensure a smooth onboarding process
- Maintain accurate records and updates in our CRM/EMR systems
- Follow up persistently — don’t let leads fall through the cracks
- Maintain patient confidentiality and compliance with healthcare regulations
Qualifications
- Fluent in English and Spanish
- Aggressive go-getter with a “make it happen” attitude
- Quick learner who’s tech-savvy and confident using CRM or EMR tools
- Strong communication and people skills — you know how to sell, listen, and reassure
- Background in ABA, healthcare, or intake coordination preferred
- Comfortable navigating and responding to social media opt-in leads
Benefits
- 401(k)
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
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