Community Engagement Care Coordinator

Job Description:

• Provide comprehensive care management services to individuals, ensuring they have access to necessary support for step down care from hospitals, emergency departments and identify opportunities for Paragon programs to support youth and families in avoid out of home placements.
• Develop individualized service plans in collaboration with clients, and clinicians to specify goals and actions to address their needs and preferences.
• Coordinate with external service providers and community resources to facilitate seamless transitions and continuity of care for clients.
• Offer community prevention and outreach efforts to ensure behavioral health prevention & access to care for clients.
• Keep up-to-date with the latest resources, services, and programs offered in the community to address the varied needs of individuals and families.
• Maintain and improve the health and well-being of individuals covered by Medicaid/Medicare in order to support families understanding of recommended treatments; Increase client satisfaction, augment the support of families by utilizing community resources.
• Lead efforts to generate referrals from community members, healthcare providers, and other sources within identified Counties, meeting established referral goals.
• In partnership with leadership will develop plans for outreach, education, and engagement services in the community to meet the priority population demographic.

Requirements:

• A bachelor’s degree in social work, psychology, counseling, or a related field is preferred.
• Prior experience in community engagement, referral generation, care management, and or in the role as a peer support professional is highly valued.
• Experience in family support, recovery and mental wellness is preferred.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with diverse individuals and communities.
• Strong networking abilities to establish and maintain relationships with stakeholders and referral sources.
• Empathy, compassion, and a nonjudgmental attitude towards individuals seeking support.
• Organizational skills and ability to manage time effectively to prioritize competing demands.
• Team player with a collaborative approach to problem-solving and decision-making.
• Valid driver’s license and proof of automobile insurance required.
• Bilingual (Spanish) preferred, depending on location.

Benefits:

• Paid health, dental, vision, life, short- and long-term disability insurance.
• Flexible work hours
• Discretionary Time Off (DTO)
• 401(k) retirement plan
• Employee Assistance Program (EAP)
• Professional development support
• Referral bonuses

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