Process and Controls Operations Sr. Analyst
## What You’ll Be Doing Risk Management, Governance, & Controls (First-Line Defense) Risk & Control Leadership: Act as a central point of contact for all first-line defense risk management and control activities, collaborating with internal departments and centralized teams to ensure effective risk mitigation strategies. Control Optimization: Provide hands-on support in documenting, executing, and refining internal controls, continuously evaluating activities for enhancement opportunities to align with the evolving business landscape and regulatory requirements (e.g., RCSAs). Process Improvement: Identify, develop, and implement process improvements to drive operational efficiencies while addressing risks, adhering to industry best practices. Policy Development: Assist in the development, documentation, and maintenance of comprehensive operational policies and procedures, establishing foundational frameworks for new initiatives. Cross-Functional Partnership: Enhance coordination with the second and third lines of defense (Risk Management, Compliance, and Internal Audit) and facilitate the coordination between Product, Risk, and Legal to ensure governance processes are adhered to in the development of new offerings. ## What We Look For In You Experience: 3+ years of progressive experience in Operations, Treasury, Finance Operations, Process Management, Governance, or a related role in a highly regulated financial services, fintech, or crypto environment. Adaptability & Ownership: Proven track record in scalable, high-growth organizations where workflows are rapidly evolving. Must be a builder at heart, comfortable with ambiguity, and possess a strong sense of ownership, capable of creating and implementing new policies and processes from the ground up. Process Acumen: Exceptional ability to document, streamline, and enforce complex cross-functional processes, driving operational efficiency and compliance. Stakeholder Management: Excellent written and verbal communication skills, capable of translating complex operational, security, and risk concepts into clear, actionable guidance and high-level summaries for technical, Legal, and Executive stakeholders. Technical Acumen: Familiarity with governance frameworks, risk management processes, compliance procedures, and the ability to identify and improve operational inefficiencies through process design and automation.
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