Independent Licensed Claims Adjuster – Team Manager

Job Description:

• Drive the performance of a team of Consultants, meeting and exceeding all KPI targets.
• Manage attrition, shrinkage, and other critical metrics of the team.
• Coach and mentor Consultants, providing feedback and performance management.
• Inform leadership on the latest trends of end-user customers and provide feedback to Ops Managers.
• Drive organizational initiatives within the team from time to time.
• Review, validate, and adjudicate claims submitted by hosts and guests.
• Analyze supporting evidence (e.g., photos, videos, receipts) and conduct thorough investigations to ensure policy compliance.

Requirements:

• Must hold a current and active U.S. Claims Adjuster License for at least 2 years (state-specific or multi-state as applicable)
• Minimum of 3 years of experience managing a team of 10 plus adjusters
• Be able to work in MS Office
• Be able to work in a fast-paced environment
• Be pro-active in developing trust and professional rapport with employees and team members; work as a team-player
• Have strong analytical skills; be able to interpret data, identify trends, and make suggestions for improvements
• Have strong verbal and written communication skills; be able to communicate in a clear, constructive, and professional manner.

Benefits:

• All your information will be kept confidential according to EEO guidelines.
• EEOC and Veteran Documentation.
• Employees are treated without regard to race, color, religion, sex, national origin, age, marital or veteran status, medical condition or handicap, or any other legally protected status.
• At times, government agencies require periodic reports from employers on the sex, ethnicity, handicap, veteran and other protected status of employees.

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