Director of Product, Trader Engagement

What you'll do: In this role, you will own the product vision and strategy for the Trader Engagement vertical, driving growth across engagement and retention. The goal of the Trader Engagement area is to provide relevant product experiences that enable traders of all levels to develop confidence through competence, helping them progress toward their personal trading goals. The results of your efforts will increase user stickiness on our platform, convert prospects from demo (free trial) users to funded users, and ultimately build a community of active, confident traders. In this role you will:

• Drive the overall product strategy and vision for Trader Engagement in collaboration with product and growth leadership, marketing, engineering, design, and data science teams, ensuring alignment with broader strategic company goals, including the integration of AI-powered experiences across the trader journey
• Set organizational direction for engagement, conversion, and retention, translating company goals into a coherent, sequenced roadmap on a quarterly basis with a clear point of view on where AI and personalization unlock improvements in trader outcomes
• Lead and develop a team of PMs, establishing a high-performance culture grounded in product excellence, customer empathy, and rigorous execution
• Own the engagement flywheel end-to-end, from first meaningful moment through long-term retention, designing experiences that move traders through each stage with confidence, including AI-driven nudges and personalized learning recommendations
• Partner with data science and ML teams to build and iterate on personalization and recommender systems that surface the right content, tools, and guidance to each trader at the right moment
• Design and run experiments to test hypotheses related to growth, engagement, and AI feature effectiveness, establishing clear metrics and feedback loops to scale what works

What you'll need:

• 8+ years of product management experience, with at least 3 years leading other PMs or product teams
• Demonstrated track record of owning and growing engagement, conversion, or retention product lines at scale
• Demonstrated ability to lead cross-functional teams and drive alignment across business, engineering, and external stakeholders
• Strong analytical skills, with experience using data to guide prioritization and product iteration, and comfortable reviewing product metrics with broader stakeholders
• Entrepreneurial mindset, comfortable owning large problem areas and operating in ambiguity
• Team-first mentality with an ability to mentor peers and influence without authority

Bonus points for:

• Experience in fintech or trading platforms
• Hands-on expertise in developing AI/ML-driven native applications
• Experience with recommender systems and/or personalization at scale
• Demonstrable experience launching products from 0 to 1 and scaling them

Compensation: The salary range for this role will be $180,000.00 - $230,000.00 USD. In addition, this position will also receive an annual target bonus of 15%. Bonus pay at NinjaTrader is based on individual performance (50%) as well as company/team performance (50%). Salary and bonus earnings are only two components of the total compensation package offered by NinjaTrader. NinjaTrader offers a 401K plan through ADP under which the company will match up to 3.5% of employee contributions. Annual paid time off allowance accrues at a rate of 23 days per year (some positions may qualify for more) plus seven paid holidays. Location: This role is based in Chicago, IL. *There may be remote flexibility for exceptional candidates in the following states: California, Colorado, Florida, Georgia, Illinois, Indiana, Minnesota, Missouri, Montana, New Jersey, New York, North Carolina, Ohio, Oregon, Pennsylvania, South Carolina, Texas, Utah, Vermont, Virginia, Washington, Washington DC, Wisconsin. Hybrid: For Chicago-based employees, we follow a hybrid work schedule: In-office Tuesday through Thursday, with remote work on Mondays and Fridays. In addition to these weekly remote days, we offer:

• 20 additional flex remote days annually
• 5 Company Wide Office-Optional weeks tied to major holidays

Our Core Benefits Include:

• Generous PTO
• 7 Paid Holidays Annually + 5 Conditional Holidays Annually
• 1 Service Day Annually
• 401k with 3.5% Company Match
• Paid Parental Bonding Leave
• Health, Vision, Dental Coverage
• Life and Disability Insurance Covered 100% by NinjaTrader

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