Integration Specialist

EvenUp is on a mission to close the justice gap using technology and AI. We empower personal injury lawyers and victims to get the justice they deserve. Our products enable law firms to secure faster settlements, higher payouts, and better outcomes for victims injured through no fault of their own in vehicle collisions, accidents, natural disasters, and more. We are one of the fastest-growing vertical SaaS companies in history, and we are just getting started. EvenUp is backed by top VCs, including Bessemer Venture Partners, Bain Capital Ventures, SignalFire, and Lightspeed. We are looking to expand our team with talented, driven, and collaborative individuals who seek to have a lasting impact. Learn more at www.evenuplaw.com. Integration Specialists are the operational backbone of EvenUp's integration delivery pipeline. You'll own the intake, configuration, and go-live of system integrations between EvenUp and legal Case Management Systems (CMS) — working closely with the sales team to move new customers efficiently from signed contract into a live, functioning integration. This role is primarily internal and operational. You'll manage the intake funnel, keep multiple concurrent integration projects organized and progressing, and coordinate across Engineering, Product, and Customer Success to deliver on time. Customer communication is part of the job, but the core of your work is building and running a reliable, scalable integration delivery process. What you'll do Integration intake & project operations Partner with the sales team to intake new integration requests efficiently — qualifying scope, gathering requirements, and translating deals into actionable project plans Manage a portfolio of concurrent customer integration projects using agile methodologies (Kanban, Jira), maintaining clear status visibility across all active work Drive projects from kickoff to go-live, coordinating internal stakeholders (CS, Support, Product, Engineering) to resolve blockers and keep timelines on track Identify process gaps in the intake and delivery pipeline and recommend improvements that increase throughput and consistency Technical configuration & delivery Configure and manage API-based integrations using a combination of configuration modules and data mapping (SQL, JSON, SOQL) Perform data validation and troubleshooting across integrated systems using tools like Postman, Metabase, and Workbench Develop and maintain setup procedures for new and existing integrations as they evolve Documentation & enablement Create and maintain integration playbooks, setup guides, and internal runbooks Produce clear, accessible documentation that allows sales and CS to accurately represent integration scope and timelines Translate technical concepts into language appropriate for internal non-technical stakeholders and, when needed, customers What we're looking for Required 3-5 years delivering integrations in SaaS or solution delivery contexts Proven ability to manage multiple concurrent projects and keep them moving Experience working closely with sales or pre-sales teams on intake and scoping Technical fluency: JSON, APIs, data mapping between systems Ability to read and understand code structure without necessarily writing it Comfort with Postman for API testing and basic data validation Experience with Jira and Confluence for project tracking and documentation Report building experience (Metabase or equivalent) Agile/Kanban process experience Nice to have SQL proficiency (especially for Metabase queries and troubleshooting) Familiarity with Salesforce/SFDC, Metabase, Temporal, or Workbench Experience with legal tech or case management platforms Hands-on experience with EvenUp's EU Portal, Demands, or Playbooks Notice to Candidates: EvenUp has been made aware of fraudulent job postings and unaffiliated third parties posing as our recruiting team – please know that we have no affiliation or connection to these situations. We only post open roles on our career page (evenuplaw.com/careers) or reputable job boards like our official LinkedIn or Indeed pages, and all official EvenUp recruitment emails will come from the domains @evenuplaw.com, @evenup.ai, @ext-evenuplaw.com, [email protected] or no‑[email protected] email addresses. To ensure fairness and proper consideration, we do not accept resumes or expressions of interest via email or social media messages. If you’re interested in a role, please submit your application directly through our careers page. If you receive communication from someone you believe is impersonating EvenUp, please report it to us at [email protected]. Examples of fraudulent domains include “careers-evenuplaw.com” and “careers-evenuplaws.com”. Benefits & Perks: As part of our total rewards package, we offer attractive benefits and perks to our employees, including: Choice of medical, dental, and vision insurance plans for you and your family. Additional insurance coverage options for life, accident, or critical illness. Flexible paid time off, sick leave, short-term and long-term disability. 10 US observed holidays, and Canadian statutory holidays by province. A home office stipend. 401(k) for US-based employees and RRSP for Canada-based employees. Paid parental leave. A local in-person meet-up program. Hubs in San Francisco and Toronto. Please note the above benefits & perks are for full-time employees EvenUp is an equal opportunity employer. We are committed to diversity and inclusion in our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Apply To This Job