Associate, Virtual Care Programs

Job Description

Hi, we're Oscar. We're hiring an Associate to join our Virtual Care Operations team.

Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our members. We started Oscar in 2012 to create the kind of health insurance company we would want for ourselves—one that behaves like a doctor in the family.

You will be responsible for working cross functionally with internal and external Oscar stakeholders to drive Oscar Medical Group's affordability initiatives and expand clinical programming. You will be responsible for monitoring population medical cost trends, rolling out new interventions to improve care access and reduce total cost of care, and assessing their performance against cost and clinical quality targets.The position requires data analysis, project management, implementation and communication skills with an ability to work across disparate initiatives and stakeholders at the same time.

You will report to the Senior Manager, Strategic Planning.

Work Location: This position is based in our New York City office, requiring a hybrid work schedule with 3 days of in-office work per week. Thursdays are a required in-office day for team meetings and events, while your other two office days are flexible to suit your schedule. #LI-Hybrid

Pay Transparency: The base pay for this role is: $98,400 - $129,150 per year. You are also eligible for employee benefits, participation in Oscar's unlimited vacation program, and annual performance bonuses.

• Lead the end-to-end implementation and ongoing management of new affordability programs, including project plan creation, workflow design, and managing cross-functional stakeholders to drive collaboration and on-time milestone completion.
• Evaluates overall Virtual affordability initiative performance by creating, gathering, analyzing and interpreting data and metrics
• Collaborate with data science, operations, product, and clinical teams to interpret findings, identify opportunities for improvement, implement mitigation strategies, and report out on progress in regular cost of care workgroups.
• Compliance with all applicable laws and regulations
• Other duties as assigned

• 3+ years of experience in program management within healthcare space using data sets
• 1+ year of SQL experience
• 1+ year of Excel/Google Sheets experience
• Experience using data and metrics to drive improvements in programs
• 2+ years of experience delivering projects / programs independently and within a team environment

• Experience analyzing medical cost trends & using total cost of care data to make program recommendations
• Experience working with healthcare vendors
• Experience / background in a fast-paced operations environment
• Previous experience working at a payer or virtual care provider
• Successfully executed enterprise-wide initiatives: defined project plans, coordinated resources, managed implementation activities, and developed all processes associated with program rollout and ongoing support

This is an authentic Oscar Health job opportunity. Learn more about how you can safeguard yourself from recruitment fraud here.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency: Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full-time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI): Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support our recruiting efforts.

Reasonable Accommodation: Oscar applicants are considered solely based on their qualifications, without regard to applicant's disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team ([email protected]) to make the need for an accommodation known.

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