Customer Support – Chat, Ticket Support – Gaming
Job Description:
- Deliver exceptional customer service to other gamers through chat and ticket support
- Collaborate with talented professionals on gaming projects
- Manage customer inquiries and resolve issues efficiently
- Maintain a high standard of communication and service delivery
Requirements:
- A person with a great personality and team player attitude
- Comes to work ready to go and fully committed to surpassing expectations
- Has a knack for solving problems quickly and efficiently
- Fast learner, quick to adapt to change, understands how to navigate complexities, and is unafraid to speak up and share valuable insights
- Customer-friendly demeanor with a flexible attitude
- Reliable, trustworthy, and dependable
- Experience with high volume customer service
- Experience and fluency in English writing
- Advanced typing skills - minimum 40 wpm
- Experience with web-based research
- Experience working with company escalation policy
Benefits:
- Work remotely
- Set your own schedule
- Pick your projects
- Work with the best brands on the planet alongside great people
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