Benefits Account Manager
Benefits
Account Manager Remote in Phoenix, AZ area | Full-Time | RPS Benefits By Design, Inc a Leavitt Group Affiliate RPS Benefits By Design, Inc, a Leavitt Group affiliate, is seeking a Benefits Account Manager to maintain strong client relationships. About Leavitt Group Leavitt Group is one of the largest privately-held insurance brokerages in the U.S., with over 275 locations across 28 states. As a national organization, we offer the strength of a large network while maintaining the personal attention of a locally owned agency. Our teams specialize in both personal and commercial lines, with access to top-tier carriers and exclusive markets.
About the Role
This role serves as the primary day-to-day contact for all service needs, both internally and externally. As a team member, you will drive positive change, deliver exceptional customer experiences, and make a meaningful impact. We are looking for an Account Manager to join our Employee Benefits team in Phoenix, AZ. The ideal candidate is an enthusiastic team player with strong problem-solving skills, attention to detail, and the ability to prioritize work in a fast-paced environment. They should thrive on meeting deadlines, collaborating effectively, and continuously learning. This is a remote role, but candidates must be available in the Phoenix, AZ area for client-facing meetings. What You Will Do: · Responsible for managing a book of business as part of the Client Services Team. · Provide accurate and timely responses to client issues · Conduct open enrollment meetings for clients to educate employees on benefits plans. · Supports implementation or transition of new or existing lines of coverage by assisting on setting up accounts, collecting needed documentation, and reviewing plan details with the client and appropriate carrier. · Gathers information from clients to use in underwriting or plan renewal information. · Analyzes quotes from carriers to determine appropriate recommendations for clients. · Negotiations coverage and services that matches client needs · Analyzes options that best suit the client's needs. · Advises clients of their benefit plan options and rates to collaboratively develop client strategy for coverage. · Administers employee communication of any updates or changes to their benefit offerings for open enrollment. · Educate employees through possible open enrollment meetings. · Educate employers how to offer benefits to new hired employees, how to process a qualifying life event, and administer cobra administration. · Resolves issue with carriers regarding claims of clients’ employees, billing, and eligibility. · Informs and educates clients on updated compliance or legislative processes. · Monitor and update data in enrollment platform. · Update and maintain information in Agency Bloc pertaining to specific accounts. · Assesses and interprets claims experience for the client. ● Responsible for making all benefit recommendations. ● Responsible for selling additional lines and growing their book of business at the target provided by the company. What You Need To Be Successful: · High school diploma required; Bachelor's Degree preferred and/or years of experience equivalent · Minimum 2-4 years of client service experience · Good knowledge of employee benefits plans · Strong written and verbal communication skills · Excellent Customer Service and Organizational skills · High level of computer literacy in Microsoft Office Suite (Word, Powerpoint, and Excel) · Must be able to work in a fast-paced environment · Self-starter, driven, high sense of urgency · Work with little or no supervision · Be self-motivated and goal oriented · Energetic, flexible, collaborative, and proactive; an individual who can professionally and positively impact both internal, as well as external clients and customers. · Health & Life license preferred or willing to obtain post hire Compensation & Benefits · $50,000-$65,000, depending on experience · 20% commissions earned on new business in year one · Medical, dental, and vision insurance · 401(k) with employer match · HSA and FSA options · Paid vacation and sick leave · Wellness program and professional development opportunities Visit us https://www.rpsbenefitsbydesigninc.com/ Leavitt.com Apply Today! If you're passionate about helping clients, comfortable working remotely, and looking for a stable, rewarding opportunity in insurance, we’d love to hear from you. #LI-AH1 Apply To This Job