Windows Engineer

Role: Windows EngineerLocation: LondonCareer Level: Specialist

• Daily operational “break/fix” duties while working primarily out of a ticketing-based system with a large focus on Windows Server operating systems and their related Roles, Features, and components/infrastructure.
• Analyze, and support highly complex, enterprise-level Active Directory Services in hybrid, on-premises, and cloud hosted environments.
• Manage enterprise identity cloud directories including Microsoft Azure AD, AWS, Microsoft AD, and Oracle Cloud Infrastructure.
• Analyze current Directory Services environments to identify both technical and operational opportunities and develop continuous improvement action plans.
• Develop detailed knowledge based articles, standards, design, and implementation of documentation.
• Routine engagement with multiple other technical teams including Networking, Security, Database, Process Management, and Customer Relations personnel.

• Troubleshooting all operating system related issues including, but not limited to, performance, system health, and system security.
• Managing multiple Active Directory Domains and Forests in disparate environments.
• Managing Active Directory Groups, Users, Services, and Computer Accounts.
• Group Policy Management (planning, implementing, and troubleshooting).
• Managing Active Directory Certificate Services / PKI.
• Supporting O365 migration (Technical understanding and working knowledge of M365 platforms).
• Supporting Azure, OCI and AWS migrations.
• Supporting Azure EntraID and AD Connect.
• Supporting Active Directory Lightweight Directory Services, ADFS, SSO.
• Supporting upgrades and routine troubleshooting of Windows Server operating systems including security remediations.
• Disaster Recovery execution, coordination, and creation of related documentation.
• Strict Change Control, Incident, and Problem resolution based on ITIL methodology.
• Working knowledge and utilising AI based tooling for cloud assessments, infrastructure improvements and data capturing.
• Professional engagement with clients to discuss Infrastructure related changes or improvements to environments.
• After hours on call rotation required to ensure support for UK strategic clients.

• Extensive understanding and hands on experience of hybrid cloud deployments including management of virtual servers, resources, networking, storage and hypervisors.

Accenture offers a competitive basic salary, up to 25 days of vacation per year, private medical insurance, and three extra days of leave per year for charitable work of your choice. Flexibility and mobility are required to deliver this role, with time onsite with our clients and partners to enable delivery of first‑class services.

Accenture is an equal opportunities employer and welcomes applications from all sections of society and does not discriminate on grounds of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, or gender identity, or any other basis as protected by applicable law.