Inbound Sales Representative
Join the Aventus Team! We are Aventus — a boutique customer experience BPO in Charleston, South Carolina, with over 10 years of providing omnichannel support to 100+ amazing clients and partners in the e-commerce industry. Check out our website: www.aventus.com We’re looking for a driven and customer-focused Inbound Sales Representative to handle inbound sales opportunities across assigned campaigns. This role is responsible for engaging interested customers, identifying their needs, recommending the right solutions, and maximizing revenue opportunities through consultative selling. What You’ll Be Doing As an Inbound Sales Representative, you will manage inbound customer interactions across multiple channels, focusing on conversions, customer satisfaction, and revenue growth. Your Core Responsibilities: Sales & Revenue GenerationHandle inbound sales inquiries from prospective and existing customers Identify upsell and cross-sell opportunities Recommend products and services aligned with customer needs Maximize revenue through effective consultative selling Contribute to improving sales scripts and conversion processes Customer Engagement & Needs AnalysisUse active listening to understand customer goals and preferences Ask discovery questions to uncover sales opportunities Provide tailored product recommendations Build trust and confidence throughout the buying process Quality & PerformanceMeet campaign-specific KPIs, sales goals, and quality standards Follow SOPs and compliance guidelines Maintain professionalism under pressure Participate in coaching, training, and feedback sessions Team Collaboration & GrowthParticipate in team initiatives and sales campaigns Share best practices and winning techniques Embrace feedback for continuous improvement Adapt to changing priorities and new assignments What You’ll Bring to the Table Experience: Sales or customer service experience preferred Communication: Strong verbal and written English skills Sales Skills: Ability to upsell, cross-sell, and close inbound opportunities Customer Focus: Passion for delivering excellent service Problem Solving: Ability to resolve customer concerns effectively Adaptability: Comfortable in fast-paced environments Teamwork: Strong collaboration skills Technical Skills: Basic computer proficiency What’s In It For You? 100% Remote Work – Work from anywhere in the Philippines Career Growth – Opportunities in Sales and Operations Competitive Pay – $4/hr + performance incentives and benefits as an independent contractor Supportive Culture – Work with an experienced team Meaningful Work – Drive revenue and customer success Long-Term Stability – Join a growing company Ready to Sell with Precision? If you're passionate about inbound sales, customer engagement, and delivering results, we’d love to meet you! Apply To This Job