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Experienced Digital Marketing Manager / Customer Support / General Virtual Assistant to CEO – Full Time Position at arenaflex

Work from home Full-time role Hiring

Are you a highly motivated and technically skilled individual with a passion for digital marketing, customer support, and general administration? Do you have excellent written English and a keen eye for detail? If so, we may have the perfect opportunity for you to join our fast-growing team at arenaflex! As a Digital Marketing Manager / Customer Support / General Virtual Assistant to our CEO, you will play a vital role in overseeing and helping manage multiple projects, performing tasks, and coordinating tasks of others with a particular focus on Facebook Ads. This will include communicating directly with clients through our Basecamp project management system, as well as providing exceptional customer support and general administrative assistance to our CEO.

About arenaflex

arenaflex is a London-based digital marketing company that is rapidly expanding its team and operations. We are a dynamic and entrepreneurial organization that values innovation, creativity, and teamwork. Our mission is to provide exceptional digital marketing services to our clients, and we are committed to building a talented and dedicated team to help us achieve this goal.

Key Responsibilities

As a Digital Marketing Manager / Customer Support / General Virtual Assistant to our CEO, your key responsibilities will include:

  • Overseeing and helping manage multiple projects, including Facebook Ads campaigns
  • Communicating directly with clients through our Basecamp project management system
  • Providing exceptional customer support and responding to customer queries via Basecamp
  • Coordinating tasks of others and ensuring timely completion of projects
  • Performing general administrative tasks, including data entry, email management, and report preparation
  • Assisting with graphic design, video editing, copywriting, website creation, social media management, online lead generation, and follow-up
  • Managing and optimizing Google Ads campaigns
  • Collaborating with our team to develop and implement effective digital marketing strategies
  • Analyzing data and providing insights to inform marketing decisions
  • Staying up-to-date with the latest digital marketing trends and best practices

Essential Requirements

To be successful in this role, you will need to have:

  • Excellent written English and communication skills
  • Facebook Ads experience, with knowledge of campaign setup, targeting, and optimization
  • Google Ads experience, with knowledge of campaign setup, targeting, and optimization (Google Certification is a plus)
  • Proven experience working with English-speaking clients or employers
  • Excellent organizational skills, with the ability to work independently and prioritize tasks effectively
  • Fast computer and high-speed internet with reliable power
  • Graphic design skills on Canva or similar platforms
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Willingness to learn new skills and take on new challenges

Preferred Qualifications

While not essential, the following qualifications would be highly desirable:

  • Experience with video editing, copywriting, website creation, social media management, online lead generation, and follow-up
  • Knowledge of SEO principles and practices
  • Experience with project management tools, such as Basecamp and Hubstaff
  • Certification in digital marketing, such as Google Analytics or Facebook Blueprint

Percentage Breakdown of Tasks

Your time will be allocated as follows:

  • FB Ads Setup and strategy (45%)
  • Google Ads Setup and Optimisation (10%)
  • Responding to Customer Queries via Basecamp across all projects (10%)
  • Graphic design (10%)
  • General Admin (10%)
  • Report Preparation (5%)
  • SEO Blogs proofreading and editing (5%)
  • Lead Generation and Follow Up (5%)

Perks

As a member of our team, you can expect:

  • A fun and flexible work environment, with opportunities to work on multiple projects and collaborate with our team
  • A highly competitive salary based on experience, plus a quarterly revenue share-based bonus
  • A 13th month bonus and additional performance-based bonus
  • Opportunities to learn new skills across several different areas of digital marketing, with access to screen-recorded trainings and online resources
  • Unlimited access to the tools you need to succeed, including project management software, graphic design tools, and more
  • A chance to grow with our entrepreneurial company and build out the marketing team
  • A loyal and supportive work environment, with a focus on employee well-being and development

How to Apply

If you are a motivated and talented individual with a passion for digital marketing, customer support, and general administration, we encourage you to apply for this exciting opportunity. Please fill out the form linked below, and we will review your application at our earliest convenience. Apply Job! We look forward to reviewing your application and discussing this opportunity further with you. Best regards, Alexander Apply for this job

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