Experienced Data Entry Clerk, MSO – Healthcare Solutions and Customer Service

At arenaflex, we're committed to delivering exceptional healthcare solutions and services to our customers. As a key member of our team, the Experienced Data Entry Clerk, MSO will play a vital role in ensuring the accuracy and efficiency of our data entry processes. If you're a detail-oriented and organized individual with a passion for delivering excellent customer service, we encourage you to apply for this exciting opportunity.

About arenaflex

arenaflex is a leading provider of healthcare products, services, and solutions to office-based dental and medical practitioners. With a rich history spanning over 90 years, we've evolved from a small corner pharmacy in Queens, New York to a Fortune 500 Company with a global presence. Our commitment to helping health happen and caring for our team and community has guided us in becoming the world's leading provider of healthcare solutions.

Job Summary

We're seeking an Experienced Data Entry Clerk, MSO to join our team in a dynamic and fast-paced environment. As a Data Entry Clerk, you will be responsible for accurately entering work orders for dental and laboratory handpieces, reviewing work orders to verify customer warranty claims, and completing warranty work for various vendors. You will also act as a backup to our Customer Service Representatives, assisting with taking overflow telephone calls during periods of high call volume.

Key Responsibilities

* Enters work orders for dental and laboratory handpieces into various software programs

• Reviews work orders to verify customer warranty claims and ensures accuracy
• Accurately completes warranty work for various vendors, tracking items to ensure accuracy
• Acts as a backup to Customer Service Representatives, assisting with taking overflow telephone calls during periods of high call volume
• Works with Microsoft Office, including Word, Excel, and other software programs
• Participates in special projects and performs other duties as required

Work Experience

* Previous experience in a relevant position is desired, but not required

• Experience using Microsoft Office (Word, Excel) is preferred

Preferred Education

* High School degree or equivalent is required

Knowledge, Skills & Competencies

* Ability to read, understand, and perform standard procedures and work instructions

• Basic math and logic skills required
• Basic computer skills and software use (email, document prep, and spreadsheets) desired
• Strong attention to detail and organizational skills
• Excellent communication and customer service skills
• Ability to work in a fast-paced environment and adapt to changing priorities

Travel / Physical Demands

* Travel is typically not required for this position

• The position typically works in an office environment with stable environmental conditions
• While performing the duties of this job, the employee routinely is required to sit for extended periods of time; use hands to keyboard, finger, handle, and feel; stoop, kneel, crouch, twist, reach, stretch, and lift up to 15 pounds

Career Growth Opportunities and Learning Benefits

At arenaflex, we're committed to helping our employees grow and develop their skills. As a Data Entry Clerk, MSO, you'll have opportunities to:

• Develop your data entry skills and knowledge of various software programs
• Improve your customer service skills and ability to work in a fast-paced environment
• Participate in special projects and contribute to the success of our team
• Take advantage of our training and development programs to enhance your skills and knowledge

Work Environment and Company Culture

arenaflex is a dynamic and inclusive workplace that values diversity, equity, and inclusion. We're committed to creating a safe and supportive environment where our employees can thrive. As a Data Entry Clerk, MSO, you'll be part of a team that's passionate about delivering exceptional healthcare solutions and services.

Compensation, Perks, and Benefits

arenaflex offers a competitive compensation package, including:

• Competitive salary
• Comprehensive benefits package, including medical, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off and holidays
• Opportunities for professional development and growth

How to Apply

If you're a motivated and detail-oriented individual with a passion for delivering excellent customer service, we encourage you to apply for this exciting opportunity. Please submit your application, including your resume and cover letter, to [insert contact information]. We look forward to hearing from you! Apply Job! Apply for this job