Experienced Seasonal Chat & Phone Tech Support/Customer Service Agent – Remote Opportunity with arenaflex
Are you ready to embark on a rewarding career journey with a global leader in the customer experience (CX) industry? Look no further than arenaflex, a company that has been revolutionizing the way businesses interact with their customers for over two decades. As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you will be part of a dynamic team that is dedicated to delivering exceptional support experiences to our clients' customers. At arenaflex, we believe that small moments can have a big impact on our work experiences, customers, teams, and friends. By creating positive moments for each other, we make a difference and improve our associate experience. Our mission is to Create Connection. Value Conversation. and we're looking for talented individuals like you to join our team.
About arenaflex
arenaflex is a global leader in the customer experience (CX) industry, with 170,000 associates across the globe. We're the team behind the best experiences for 750+ of the world's leading brands, from Fortune 500 companies to local startups. Our employees savor the small moments and celebrate the big wins with our clients and with each other. Supporting +9 million customer conversations every day in +60 languages across 45 countries, arenaflex combines innovative thinking and digital solutions – including self-service, artificial intelligence (AI), and data-driven analytics – with the expertise and empathy of our employees.
Responsibilities
As a Seasonal Chat & Phone Tech Support/Customer Service Agent, you will be responsible for:
- Providing basic technical support via phone or chat to customers
- Delivering an exceptional support experience that exceeds customer expectations
- Interacting and communicating effectively with a variety of customers
- Providing a memorable and delightful experience that leaves a lasting impression
Work with Us and You'll Enjoy
* Working from the comfort of your own home, with the flexibility to create your own schedule
- Computer equipment provided, including a monitor, to ensure you have everything you need to succeed
- A full-time schedule with the opportunity to become permanent
- Competitive hourly rate of $14/hour, with incentive opportunities to earn more
- Hands-on, 100% paid training to ensure you have the skills and knowledge you need to succeed
- Internal Mobility, with 84% of our managers promoted within
- Employee discounts and referral bonuses to reward your hard work and dedication
- EverBetter wellness program to support your physical and mental well-being
Location Requirements
* Must live in the United States
- Applicants residing within a 50-mile radius of our local sites may only be considered for onsite job openings
- Must reside in one (1) of the following States: Alabama, Arkansas, Florida, Georgia, Iowa, Idaho, Indiana, Kansas, Kentucky, Louisiana, Michigan, Minnesota, Missouri, Mississippi, North Carolina, North Dakota, Nebraska, New Mexico, Nevada, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Wisconsin, West Virginia, or Wyoming
Qualifications
* Flexible to the needs of the business
- Must have a High School Diploma or GED Equivalent
- 18 years of age
Equipment and Internet Requirements
* Must have the following: + 1 Stand Alone Monitor (19 inch) + Hardwired internet connection (no satellite or wireless) + Required Internet Speed is 5.0 Mbps Down/ 5.0 Mbps Up + A Working Phone Line (Home Phone or Mobile) + Home office must be a noise/distraction-free environment + Desk and an ergonomic chair
Why Join arenaflex?
* We're a global leader in the customer experience (CX) industry, with a reputation for delivering exceptional support experiences
- We offer a dynamic and supportive work environment, with opportunities for growth and development
- We're committed to creating positive moments for our employees, customers, teams, and friends
- We offer a competitive hourly rate, with incentive opportunities to earn more
- We provide hands-on, 100% paid training to ensure you have the skills and knowledge you need to succeed
How to Apply
If you're ready to embark on a rewarding career journey with arenaflex, apply now! Visit our website at [www.arenaflex.com](http://www.arenaflex.com) to learn more about our company culture and values. Connect with us on Facebook, LinkedIn, and Twitter to stay up-to-date on the latest news and updates. And don't forget to apply for this exciting opportunity by clicking on the link below: Apply Job!
Equal Employment Opportunity
arenaflex is committed to selecting, developing, and rewarding the best person for the job based on the requirements of the work to be performed and without regard to race, age, color, religion, sex, creed, national origin, ancestry, citizenship, disability/handicap, marital status, protected veteran status, uniform status, sexual orientation, pregnancy, genetic information, gender identity and expression, or any other basis protected by federal, state or local law. The Company forbids discrimination of all kinds, whether directed at Associates, applicants, vendors, customers, or visitors. This policy applies to all terms and conditions of employment, including recruitment, hiring, promotion, compensation, benefits, training, discipline, and termination. Apply for this job